We are hiring a Customer service representative for our busy client in West end Ottawa region. We are looking for a candidate with a great attitude, strong work ethic and a desire to succeed.
**Must have experience working in the construction industry**
Responsibilities:
- Process customer orders, including custom orders, and price them accurately
- Co-ordinate all orders for timely and cost efficient shipping
- Process financial transactions according to credit procedures
- Answer telephones and process/distribute incoming facsimiles
- Use the JDE system to process invoices and review/update receiving reports
- Assist in the warehouse when needed
- Assist with the preparation of company booths at trade shows and represent the company at such events
- Make outbound sales calls
- Upsell existing accounts
- Provide overall support and after sales service to customers
- Other customer/administrative/warehouse duties as required
Must have:
- High School Diploma
- Understanding of the role of Customer Service / Inside Sales and its relation to meeting day to day business objectives
- Knowledge/experience in building supplies
- Ability to comprehend and follow branch business procedures
- EXCEPTIONAL PHONE ETIQUETTE
- Exceptional verbal and written communication skills
- Positive attitude along with a strong desire to learn and adapt to change
*Please note only qualified candidates will be contacted.
Local Staffing is an Ottawa-based recruitment agency. We work primarily in the manufacturing, warehousing, and logistics industries. We invite you to apply with your resume, so we can keep you in mind for any upcoming opportunities that suit your skills and experience.
We are an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.
Job Type: Full-time
Job Types: Full-time, Permanent
Salary: $20.00-22.00 Hourly
Schedule:
Monday-Friday
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Job Types: Full-time, Permanent
Salary: $20.00-$22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- OTTAWA, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: One location