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Customer Care Manager jobs in Toronto, ON

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MANAGER, GLOBAL PROACTIVE CUSTOMER CARE

Lead and drive the strategic vision and direction for in-the-moment service recovery, to mobilize communications, teams, and resources across multiple branches globally to recover customer experiences. Establish and maintain effec...

CompanyAir Canada
AddressToronto, ON
CategorySocial Care
Salary$77.9K–$98.6K a year
Job typeFull-time
Date Posted 2 months ago See detail

Manager, Global Proactive Customer Care

Air Canada

Toronto, ON

$77.9K–$98.6K a year

Lead and drive the strategic vision and direction for in-the-moment service recovery, to mobilize communications, teams, and resources across multiple branches globally to recover customer experiences. Establish and maintain effec...

2 months ago seen See more...

Senior Manager, Voice of Customer & Loyalty

View Other Bmo Offers

Toronto, ON

) Innovation of how we get to long term goals (assigned to specific projects each year)Critically, this mandate also includes liaising and frequent partnership with internal leaders and LOB CE partners to solve questions and conc...

3 weeks ago seen See more...

Bilingual Customer Care - Hyundai Capital Canada

Adecco

Toronto, ON

Efficiently handle incoming calls and promptly respond to emails related to lease and loan accounts.. Maintain detailed and clear records in the servicing system following each customer interaction.. Address customer inquiries, co...

4 weeks ago seen See more...

Customer Care Specialist

York University

Toronto, ON

$58,345 a year

USC provides a unique opportunity for York University to develop and deliver services that are consistent, streamlined, and client centric leveraging technology. Practical experience using personal computers, email, calendar syste...

a month ago seen See more...

Senior Customer Care Advisor - Creditor Insurance- Bilingual

View Other Scotiabank Offers

Toronto, ON

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.. Provide a professional and courteous customer experience and take accountability for resolving cus...

a month ago seen See more...

Customer Managment Associate

Adecco

Toronto, ON

Pay rate: $23/hour.. Location: Etobicoke, ON. Shifts: Monday-Friday 8:30am-5:00pm. Job type: Temporary | Full-time. Hires fast, pays weekly.. 4% vacation pay paid out on each weekly pay cheque.. Medical and dental benefits once qu...

a month ago seen See more...

Manager, Customer Insights & Reporting

View Other Bmo Offers

Toronto, ON

Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and accoun...

a month ago seen See more...

Senior Manager, Customer Onboarding

View Other Bmo Offers

Toronto, ON

To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. By working together, innovating...

a month ago seen See more...

Senior Manager, Customer Reach & Adoption

View Other Scotiabank Offers

Toronto, ON

Lead and grow the Customer Reach program. Customer Reach includes expanding the number of customers we can communicate with and the multitude of ways in which we can (email, text, phone, etc.). The candidate will work cross functi...

2 months ago seen See more...

Customer Success Manager

Caribou

Toronto, ON

$75,000–$90,000 a year

Owning customer performance end-to-end, from onboarding to renewal. Leading and coordinating launches of new customers across Canada and the United States Collaborating with partners in product and support to identify new ways to...

2 months ago seen See more...

Customer Implementation Manager

Gorgias

Toronto, ON

$65.5K–$82.9K a year

Conduct in-depth onboarding and optimisation sessions for new customers, tailoring the experience to drive adoption and usage of our Helpdesk and Automate products. Build on behalf of the customer, utilizing a consultative approac...

2 months ago seen See more...

Manager, Customer Support

Lone Wolf Technologies

Toronto, ON

$64K–$81.1K a year

Create high performance environment for team members Manage all aspects of direct staff (onboarding, performance, merit, warnings) development and recruitment Coaching direct reports through one on ones to meet their personal and...

2 months ago seen See more...

Customer Success Manager | REMOTE (ONTARIO)

Gatekeeper

Toronto, ON

$63K–$79.7K a year

Create and maintain Success Plans for your customersMaximise customer usageIncrease their ROILimit churnConduct Business Reviews Maximise customer usage Increase their ROI Limit churn Conduct Business Reviews Growth GenerationIden...

2 months ago seen See more...

Cabin Environment Quality - Customer Service Manager - 35130

Air Canada

Toronto, ON

Effectively plan and delegate daily work assignments for the airports ground handling staff using airport automation tools. Work within a team to deploy unionized staff in a fast paced and dynamic airport environment. Effectively...

2 months ago seen See more...

National Key Account Manager, Personal Care - Sobeys

Unilever

Toronto, ON

Establish strong relationships with customer. Develop the customer strategic business plan and deliver it internally and externally. Develop and implement optimal integrated promo plan (incl. selling the plan at the customer) and...

2 months ago seen See more...

Customer Support Manager (North America - Remote)

Gridgain Systems

Toronto, ON

$103K–$131K a year

Team Leadership:Lead and manage a team of first-line and L3/L4 Customer Support engineers.Provide guidance, mentorship, and training to the support team.Maintain a basic understanding of local labor laws for your geographically di...

2 months ago seen See more...

Customer Service Representative - Credit Counsellor, Client Account Management

Cibc

Toronto, ON

$44.2K–$55.9K a year

Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions. Wired Internet connection, capable of continuously supporting excellent cal...

2 months ago seen See more...

Manager, Customer Sales Analysis

Coca-Cola Canada Bottling Limited

Toronto, ON

$83.4K–$106K a year

In collaboration with the customer teams, develops and executes annual business plans, key partnership initiatives and category programs to accurately forecast sales volume, revenue, and expenses. Conducts regular business reviews...

2 months ago seen See more...

customs manager - business services

Ghai Travels Inc

Mississauga, ON

$52.30 to $53.30HOUR hourly (To be negotiated)

Secondary (high) school graduation certificate Coordinate projects and programs Direct the operations of an organization or department that provides services Evaluate the operations of establishments that provide services to busi...

3 weeks ago seen See more...

Custom Home Project Manager

Nicks Developments

Etobicoke, ON

$40,000–$85,000 a year

French not required. 4 hour shift. 8 hour shift. Day shift. Overtime pay....

a month ago seen See more...

Customer Service Manager for growing logistics company

Supership

North York, ON

$55,000–$65,000 a year

Lead, manage, and develop the Customer Service team to ensure high performance, effective teamwork, and continuous improvement. Develop and implement Customer Service policies and procedures to ensure consistent service excellence...

2 months ago seen See more...

Team Lead, Customer Care (Food Manufacturing) - Wholesome Kids Catering

The Foray Group

Markham, ON

$48.8K–$61.8K a year

College Diploma or University degree, ideally in business administration or similar program. Minimum 4-5 years of Customer Care experience. Minimum 2-3 years of Data Entry experience. 2-4 years in leading a team is preferred. Know...

a month ago seen See more...

Bilingual Customer Care Officer - Life & Health

View Other Rbc - Royal Bank Offers

Mississauga, ON

Provide a superior client experience, listening and connecting with clients, act as a "trusted advisor" in client conversations using effective client discovery to identify client need, provide relevant insurance advice and soluti...

2 months ago seen See more...

Finance Manager - Abbott Diabetes Care (Mississauga)

Abbott

Mississauga, ON

Career development with an international company where you can grow the career you dream of.. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the...

4 weeks ago seen See more...

Finance Manager - Abbott Diabetes Care (Mississauga)

Abbott

Mississauga, ON

Competitive salary + flexible benefits

Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the...

4 weeks ago seen See more...

Finance Manager - Abbott Diabetes Care (Mississauga)

View Other Abbott Offers

Mississauga, ON

Career development with an international company where you can grow the career you dream of.. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the...

4 weeks ago seen See more...

Key Account Manager, Vaccines - Specialty Care– Ontario Central

Gsk

Mississauga, ON

Ontario Central. Ideally candidate is located in Richmond Hill, Newmarket or surrounding area. Work with targeted therapeutic Health Care Professionals (HCPs) and administrative leaders to drive process implementation within progr...

4 weeks ago seen See more...

customer service managing supervisor

Great Canadian Enterprises Inc.

Mississauga, ON

$45.00HOUR hourly

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Manage staff and assign duties Resolve issues that may arise, including customer requests, complaints and supply shortages Plan, or...

a month ago seen See more...

Customer Support Manager

Flair Airlines Ltd.

Mississauga, ON

$84.9K–$107K a year

Lead the design, implementation, and execution of transformation initiatives within the call center to optimize processes and enhance overall performance. Develop and implement innovative strategies to improve service delivery, in...

2 months ago seen See more...

Key Account Manager, Specialty Care, Vaccines - Ontario East

Gsk

Mississauga, ON

Ontario East, parts of Ontario North. Ideally the candidate will be based in the Ottawa, Ontario Area. Work with targeted therapeutic HCPs and administrative leaders to drive process implementation within programs, accounts, and h...

2 months ago seen See more...

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