Customer Experience Manager jobs in Vancouver, BC

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CUSTOMER EXPERIENCE MANAGER (3 MONTH CONTRACT) - D126 LOCATION TBD

They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in par...

CompanyHome Depot Of Canada Inc.
AddressVancouver, BC
CategoryManagement
SalaryTo be discussed
Date Posted 2 months ago See detail

Customer Experience Manager (3 Month Contract) - D126 Location TBD

Home Depot Of Canada Inc.

Vancouver, BC

To be discussed

They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in par...

Manager, Customer Experience, Billing Services

Fortisbc

Burnaby, BC

Competitive

-Support and develop a large and diverse team in multiple sites throughout British Columbia.-Provide oversight and expertise to support decisions being made throughout the Company that impact Customer Experience. -Collaborate with...

Customer Experience Associate - 41st & Churchill Branch (15 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate - 49th & Fraser Branch (7.50 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Service Manager Online Work

Company Confidential

Vancouver, BC

Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers accountsKeeping a record of customer...

Software Development Manager, Talent Acquisition Experience & Innovation (Taxi)

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Vancouver, BC

You will be responsible for deploying services globally, delivering an exceptional customer experience, providing thought leadership in a fast-paced development environment, and partnering with product management and senior leader...

Customer Experience Associate - UBC Branch (26.25 Hours/Week)

Scotiabank

Vancouver, BC

Taking a proactive approach to discovering our customers needs and listening to understand what they are asking for Processing day to day transactions Nurturing rich, long-standing relationships Contributing to the Branchs targe...

Player Experience Manager

Bclc

Vancouver, BC

Relationship Building: Cultivate and maintain strong relationships with key client roles within the LOB, fostering collaboration and alignment. Alignment and Support: Understand LOB strategies and roadmaps to ensure alignment with...

Customer Experience Associate - Ubc Branch (26.25 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Analyst (Remote)

Daifuku Co

Vancouver, BC

Your Impact:You will play a crucial role leveraging data to provide visibility, drive informed decision-making, enhance business processes, and ensure the overall success of the Customer Operations organization. A bachelor's degre...

Customer Experience Associate - 1st & Renfrew (18.75 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Specialist

Fresha

Vancouver, BC

$58,000 a year

Resolve support tickets and partner contacts (from various channels and sources) using our ticketing system Hubspot, and support our partners clients Identify the root cause of issues and problems our partners are experiencing an...

Customer Experience Associate - 41st & Churchill Branch (30 Hours/Week)

Scotiabank

Vancouver, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Contributing to the Branchs targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfillin...

Customer Experience Specialist

Novus Entertainment

Vancouver, BC

$50,000–$60,000 a year

Weve been in business since 1996 and are headquartered right here in beautiful Vancouver close to bus routes and Skytrain stations. We live and play in the communities we service. We offer a comprehensive benefits package after 3...

Seasonal Tier 1 Customer Experience Representative

Roadpost

Vancouver, BC

$37.5K–$47.5K a year

Respond to customer inquiries in a Tier 1 capacity using multiple communication channels (live chat, email, and phone). Handle and resolve customer requested related to general inquiries, billing, order placement, account changes,...

Customer Experience Associate - Vancouver Commercial Banking Centre (37.5 Hrs/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate - Vancouver Commercial Banking Centre (30 Hrs / Week)

Scotiabank

Vancouver, BC

Competitive

As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customers journey by:-Taking a proactive approach to discovering our customers needs and listening to unde...

Customer Experience Specialist

Novus Entertainment Inc

Vancouver, BC

$50,000–$60,000 a year

Mapping Our Customer Journey: Develop a comprehensive understanding of the entire customer journey for Novus' customers, identifying opportunities for improvement and innovation. Survey Creation and Analysis: Design and implement...

Customer Experience Specialist, Phone Support

Relay Financial

Vancouver, BC

$47,000–$55,000 a year

Engage and support customers primarily via phone (Zendesk Talk) in an empathetic, professional and proactive manner. You'll be trained on different support channels, but the phone will be the main means of communication. Prioritiz...

Customer Experience Associate (15 Hrs/week) - New Westminster Branch

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New Westminster, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted . Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfill...

Customer Success Manager

Daifuku Co

Vancouver, BC

This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering...

Customer Success Account Manager

Microsoft

Vancouver, BC

$64,600–$125,400 a year

Builds customer, partner, and internal stakeholder engagement models. Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health usi...

Customer Success Manager, Sports

Tradablebits Media Inc.

Vancouver, BC

$65,000–$80,000 a year

Quickly master the Tradable Bits platform and know it inside and out. Onboard new clients and oversee the plumbing and setup of their accounts from start to finish. Ensure clients are trained and adopt our product across multiple...

Enterprise Customer Success Manager - Remote Canada

Samsara

Vancouver, BC

$72.9K–$92.4K a year

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from...

Customer Care Manager – Canada Office

Scenic Cruises

Vancouver, BC

$65,000–$68,000 a year

Receiving and responding to inbound telephone calls, letters, web and email feedback from guests and Travel Agents in relation to Scenic and Emerald Cruises product range. Investigating and accurately identifying facts/issues surr...

Manager, Small Business Fixed Pricing & Customer Acquisition (Wireline Pricing)

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Vancouver, BC

Lead the strategy and execution of our fixed-portfolio growth strategy with a focus on winning in the market through market share gains. Respond to the competitive environment through pricing tactics (promotions, bundles, etc.). T...

Client Service Manager I- Customer Success Service Management

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Vancouver, BC

YOU are a strategic thinker with excellent organizational skills and a knack for capturing and evolving the big picture. YOU are able to build out the appropriate action plan and taking it across the finish line. YOU foster positi...

Customer Experience Associate (15 Hrs/Week) - New Westminster Branch

Scotiabank

New Westminster, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Contributing to the Branchs targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfillin...

Customer Experience Associate (15 Hrs / Week) - New Westminster Branch

Scotiabank

New Westminster, BC

Competitive

Requisition ID: #Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. As a...

Customer Experience Associate - Lynn Valley, North Vancouver, BC (7.5 Hours)

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North Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...