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CUSTOMER SUPPORT MANAGER

Lead the design, implementation, and execution of transformation initiatives within the call center to optimize processes and enhance overall performance. Develop and implement innovative strategies to improve service delivery, in...

CompanyFlair Airlines Ltd.
AddressMississauga, ON
CategoryCustomer Service
Salary$84.9K–$107K a year
Job typeFull-time
Date Posted a month ago See detail

Customer Support Manager

Flair Airlines Ltd.

Mississauga, ON

$84.9K–$107K a year

Lead the design, implementation, and execution of transformation initiatives within the call center to optimize processes and enhance overall performance. Develop and implement innovative strategies to improve service delivery, in...

a month ago seen See more...

Customer Support Manager (North America - Remote)

Gridgain Systems

Toronto, ON

$103K–$131K a year

Team Leadership:Lead and manage a team of first-line and L3/L4 Customer Support engineers.Provide guidance, mentorship, and training to the support team.Maintain a basic understanding of local labor laws for your geographically di...

2 months ago seen See more...

Service Ontario - Customer Support Manager

Staples

Strathroy, ON

$51K–$64.5K a year

Ensure exceptional customer satisfaction with accuracy and professionalism while processing inquiries both in person and online, verbally and written using all forms of customer interaction Provide information and clarification to...

2 months ago seen See more...

Manager, Customer Support

Lone Wolf Technologies

Toronto, ON

$64K–$81.1K a year

Create high performance environment for team members Manage all aspects of direct staff (onboarding, performance, merit, warnings) development and recruitment Coaching direct reports through one on ones to meet their personal and...

a month ago seen See more...

customs manager - business services

Ghai Travels Inc

Mississauga, ON

$52.30 to $53.30HOUR hourly (To be negotiated)

Secondary (high) school graduation certificate Coordinate projects and programs Direct the operations of an organization or department that provides services Evaluate the operations of establishments that provide services to busi...

2 weeks ago seen See more...

Receptionist / Customer Support

Mister Print

Saskatoon, SK

Are you an Account Manager, a Customer Service Representative with personality and computer skills to back you up, if so, we should talk! Greet visitors, customers and vendors in a pleasant and helpful manner, directing them to ap...

2 weeks ago seen See more...

Senior Coordinator Non-Technical Customer Support

Danaher

Mississauga, ON

Manage both site and field parts operations in Canada, partnering with North American logistics departments. Coordinating field service team cycle counts AND calibration of Field Service Technicians tools. Use Service Max / Oracl...

2 weeks ago seen See more...

Senior Manager, Voice of Customer & Loyalty

View Other Bmo Offers

Toronto, ON

) Innovation of how we get to long term goals (assigned to specific projects each year)Critically, this mandate also includes liaising and frequent partnership with internal leaders and LOB CE partners to solve questions and conc...

2 weeks ago seen See more...

Regional Customer Service Manager

Flowserve

Leduc, AB

Team members within the sub-region who are directly responsible for quotation activities will report directly to the Customer Service Manager.. Balance the workload across the quoting team to maximizes capacity.. Drive key perform...

2 weeks ago seen See more...

Customer Service Manager Online Work

Company Confidential

Vancouver, BC

Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers accountsKeeping a record of customer...

2 weeks ago seen See more...

Bilingual French/english Manager, Customer Care & Solutions - Ottawa, ON

View Other Scotiabank Offers

Ottawa, ON

Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. . Ensuring that they develop a team of high-performing, subject matte...

2 weeks ago seen See more...

Customer Support Specialist - British Columbia

Ecobee

Vancouver, BC

$23.07 an hour

Full time positions. Individuals are assigned 5 shifts per week, with 2 consecutive days off. Start times may range from 8:30am PT to 12:30pm PT. Strong customer service experience is a must whether your experience is in food se...

3 weeks ago seen See more...

customer service manager - retail

The Plank

Saint John, NB

$35.00HOUR hourly

Secondary (high) school graduation certificate Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Implement price and credits policies Locate, select and procure merchandise for resale Dev...

2 weeks ago seen See more...

Customer Support Product Specialist

Usertesting

Remote

$58.9K–$74.6K a year

Escalation Handling: Serve as the primary point of contact for Tier 1 support agents for escalations requiring advanced technical expertise. Analyze and troubleshoot escalated issues promptly and efficiently to provide timely reso...

3 weeks ago seen See more...

Client Intake and Support Manager

Community Care Durham

Whitby, ON

From $70,000 a year

Collaborates with Management team to improve processes, problem solve issues, develop best practices, create synergies, and ensure a holistic client experience;. Provides training, support, and leads mentoring of staff in all prog...

3 weeks ago seen See more...

Manager, Customer Service

Farm Credit Canada

Red Deer, AB

To be discussed

Lead a high-performing Customer Service team, managing performance and development. Maintain the district budget and manage daily operations: facilities management, meetings, and event planning. Work with district leadership team...

2 weeks ago seen See more...

Manager, Divisional Business Support

City Of Regina

Regina, SK

Description The Manager, Divisional Business Support will be responsible for the management of the Divisional Business Support Branch. Your mandate includes managing and controlling the Business Support function for divisional lea...

2 weeks ago seen See more...

managing supervisor, customer service

Corbett Office Equipment Ltd.

Vernon, BC

$19.00 to $22.00HOUR hourly (To be negotiated)

Secondary (high) school graduation certificate Manage staff and assign duties Implement price and credits policies Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply...

2 weeks ago seen See more...

Manager, Customer Insights & Reporting

View Other Bmo Offers

Toronto, ON

Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and accoun...

3 weeks ago seen See more...

Intern, Auditor Training and Management Support

Iata

Montreal, QC

Competitive salary

Assist in project communications and promotion;. Assist in the auditor selection;. Assist in the planning of training sessions;. Assist in the maintenance of the Auditor qualification records. Support in administrative activities;...

3 weeks ago seen See more...

Intermediate Customer Success Manager

Spare Labs

Remote

$75,000–$95,000 a year

Customer relationships - this role is customer-oriented and our top priority is building relationships with our customers and keeping them happy! You'll be our customer's trusted advisor at Spare. Ensuring our customers are succes...

3 weeks ago seen See more...

Customer Service Manager - Customer Relations

Air Canada

Calgary, AB

$42.9K–$54.3K a year

Coach employees to the team metrics, (productivity, attendance, adherence to compensation guidelines, appeals, quality) to achieve and exceed productivity and service objectives. Coach on soft skills by demonstrating courtesy, emp...

3 weeks ago seen See more...

Manager, Customer & Loyalty Business Intelligence

Air Canada

Dorval, QC

$76K–$96.3K a year

Promote the data-driven culture in the organization, align the BI priorities with the corporate strategy, measure the actual BI adoption, strive to give an excellent level of service to BI users. Orchestrate project tasks, ensurin...

3 weeks ago seen See more...

Manager, Sales Support (Contract)

Rbc Royal Bank

Mississauga, ON

Lead the Sales Support team in delivering high-end client experience and advice to our Insurance Advisors and stakeholders. Consistently execute leadership and coaching routines to enable high performance and build capability and...

3 weeks ago seen See more...

Customer Service Center Technical Support Representative

Safran Landing Systems Canada

Monarch, AB

$64.3K–$81.4K a year

College degree in engineering or other aeronautical Providing Technical Assistance for airlines/operators/MRO's for all Safran Landing System products. Work closely with PSE (Product Support Engineers) teams worldwide to provide a...

3 weeks ago seen See more...

Manager Customer Service

National Bank Of Canada

Pointe-Aux-Trembles, QC

Guide and coach the team of advisors to identify clients' financial needs Promote the Banks services and products and refer clients to the right people Build client loyalty by offering quality service and strong relationships Su...

3 weeks ago seen See more...

Customer Service Manager

Hull Chrysler Dodge Jeep Ram

Gatineau, QC

$35–$40 an hour

Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Determine staffi...

3 weeks ago seen See more...

Support Services Manager

Dcs Technologies

Others BC, Canada

Manage and coordinate day-to-day support activities of the Technology Support team. Develop and monitor Technology Support processes and tools to ensure proper handling and remediation of all issues raised to the Service Desk to e...

3 weeks ago seen See more...

Managing Supervisor, Customer Service

Balcarres Tire

Balcarres, SK

Description This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank. View the full posting onThe National Job Bank...

3 weeks ago seen See more...

Bookstore Buyer Support and Customer Service Assistant

York University

Toronto, ON

$24.22 an hour

Purpose:Supports and assists textbook buying team as required under the direction of the manager. provides Customer Service.Education:High School education.Experience:Minimum 6 months campus retail experience.Skills:Must be able t...

3 weeks ago seen See more...

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Top Jobs

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What are the top cities open Customer Support Manager jobs?

There are open Customer Support Manager jobs in several cities including Toronto, Elgin, Ottawa, Fort Erie, Calgary, Port Alberni, Port Hope,

What companies are hiring for Customer Support Manager jobs?

The top companies hiring now for Customer Support Manager jobs are Airbus, GridGain Systems, Staples, Venturis Capital Corporation, Zone LLC,

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