Address
Form of workFull job description
Primary Locations: Laval, Quebec
Attendance: Hybrid
Employee Status: Regular
Schedule: Full-time
The customer is at the heart of your work?
You are passionate about teamwork?
You have good administrative experience in a financial institution?
If so, the account representative position is for you!
This position reports to the Manager.
Main challenges
Ensure customer satisfaction and loyalty by developing a personalized relationship based on the needs of each client
Optimize client interventions and identify sales opportunities
Open commercial client files and carry out various transactions for client Accounts
The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector's activities.
Specifically, you will:
Draft, check and have signed documents for offer of financing letters and security
Follow up profitability and pricing analyses and renewals on schedule
Collect, compile, key in and check the accuracy of financial data
Establish and maintain effective communication with the various people involved in client files
Competencies required:
College diploma or academic equivalent, related to the industry and three years of relevant experience
Demonstrate strong customer service and teamwork skills
Demonstrate autonomy, rigor and method
Bilingualism (spoken and written) English and French for dealing with English-speaking partners outside Quebec
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Initiatives promoting community involvement
Telemedicine service
Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.
We welcome all candidates! What can you bring to our team?
Ready to live your ambitions?
Particular Condition:The candidate needs to be able to identify all risks inherent to the sector’s activities.
Attendance: Hybrid
Employee Status: Regular
Schedule: Full-time
The customer is at the heart of your work?
You are passionate about teamwork?
You have good administrative experience in a financial institution?
If so, the account representative position is for you!
This position reports to the Manager.
Main challenges
Ensure customer satisfaction and loyalty by developing a personalized relationship based on the needs of each client
Optimize client interventions and identify sales opportunities
Open commercial client files and carry out various transactions for client Accounts
The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector's activities.
Specifically, you will:
Draft, check and have signed documents for offer of financing letters and security
Follow up profitability and pricing analyses and renewals on schedule
Collect, compile, key in and check the accuracy of financial data
Establish and maintain effective communication with the various people involved in client files
Competencies required:
College diploma or academic equivalent, related to the industry and three years of relevant experience
Demonstrate strong customer service and teamwork skills
Demonstrate autonomy, rigor and method
Bilingualism (spoken and written) English and French for dealing with English-speaking partners outside Quebec
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Initiatives promoting community involvement
Telemedicine service
Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.
We welcome all candidates! What can you bring to our team?
Ready to live your ambitions?
Particular Condition:The candidate needs to be able to identify all risks inherent to the sector’s activities.
