AddressWhat We Do:
iQmetrix's intelligent retail management software is designed to power sales of connected devices. Our best-in-class software is built around enabling retailers to deliver a buy-anywhere strategy for a consistent customer experience—in-store, online, and anywhere else. iQmetrix's retail management solutions powered $15.5BN in sales last year, and are used by 425,000 retail professionals across 1,200-plus clients. We are a privately held software-as-a-service (SaaS) company with offices across Canada and the US. Learn more at iQmetrix.com.
How We Do It:
We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.
Team Description:
People Operations strives to lead the people strategy for iQmetrix to create an exemplary and consistent employee experience. This team establishes and leads the strategic direction for the employee strategy of iQmetrix, working in conjunction with Team Leads, People Operation Support, the Senior Leadership Group (SLG).
Reports to: Chief Operating Officer (COO)
As the Administrative Assistant, you will be responsible for execution of administrative processes for iQmetrix, providing administrative support to the Senior Leadership Group, in day-to-day activities and complete tasks with a high degree of confidentiality.
To be successful in this role, you will have a strong attention to detail, understanding of priorities, meeting deadlines and the ability to juggle multiple competing tasks. You provide exceptional strategic support and project assistance including scheduling and coordinating high-priority meetings, organizing workshops, running special events, and maintaining calendars, while exercising discretion in handling sensitive matters.
In this role, keeping the policies and principles of Chrysalis at the forefront to foster a consistency of culture between Chrysalis and iQmetrix.
This role may be a great fit for you if you are passionate about our Purpose to Create Great Experiences, have excellent problem-solving capabilities, and are able to influence without authority across the organization.
Responsibilities:
- Provide administrative support to the SLG made up of six executives
- Deliver proactive calendar management including coordinating and scheduling travel, booking meetings, and work-related appointments
- Assist in the preparation and submission of expense reports
- Manage the tracking of tasks, deliverables, and the status of projects
- Record and distribute minutes or other records for meetings
- Respond and resolve administrative inquiries and questions
- Collaborate across departments to help plan events and initiatives
- Gather a general perspective of the industry as a whole: how it works and where the company fits in
- Build a reputation as a hard worker, fast learner, and dedicated individual
- Maintain list of key contacts
- Take initiative to solve problems independently and creatively
- Organize requests and key details that come from different mediums such as verbal, hand-written, email, or slack
- Work Quickly, but accurately
- Handle sensitive information in a confidential manner
Qualifications:
- 3+ years' experience as an Administrative Assistant, or in a similar supporting role
- Strong administrative Project Management skills
- Excellent business acumen and ability to exercise initiative, tact, sound judgment and prioritization
- Exceptionally strong and proactive in communication, organization, problem-solving and decision-making
- Strong time management skills and ability to handle multiple priorities at one time
- Proven ability to build relationships with innate interpersonal skills
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What is an iQer?*
An iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there's more to being an iQer than meets the eye!
If you're an iQer, you approach problems with humility and an open mind. You're a go-getter who doesn't wait around to be told what do to. Whether it's on your own or with a team, you aren't afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda—you're an ally to your colleagues and the community.
The world changes fast and, as an iQer, you're ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.
Want to Join the Team?
If you're interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
We are a hybrid work environment, remote and in-office for all employees in an office city.
You can view our privacy policy at https://iqmetrix.com/legal/internal/employee\_job\_applicant\_privacy\_policy.
Job Type: Full-time
