Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Supervise other workers
- Train other workers
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Train, direct and motivate staff
- Plan, develop and implement recruitment strategies
- Oversee payroll administration
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Database software
- MS Access
- MS Excel
- MS Office
- MS Word
- MS Windows
- MS Outlook
Area of specialization
- Correspondence
- Reports and records
- Contracts
- Invoices
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Ability to multitask
- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player