Are you passionate about delivering exceptional hospitality in a refined dining setting? We are seeking a dynamic and customer-focused individual to join our team as a Barista /Burger Bar Counter Service Person in WOW Hospitality’s newest fine dining establishment.
Responsibilities:
Warm Welcome: Greet guests with a genuine and welcoming demeanor, creating a positive first impression.
POS Operation- Effectively operate the POS system (Squirrel) to ensure smooth flow of traffic, and proper payments taken quickly and efficiently.
Assembling orders quickly and effectively.
Communication Skills: Effectively communicate with guests, servers, and management to ensure a seamless dining experience..
Guest Assistance: Provide assistance to guests, answering inquiries about the menu, special requests, and any other needs they may have on the phone or in person.
Maintain Lobby Appearance: Keep the lobby and waiting areas immaculate, reflecting the sophistication of our establishment.
Team Collaboration: Work collaboratively with servers, kitchen staff, and management to guarantee exceptional service.
Problem Resolution: Address and resolve any guest concerns or issues promptly and professionally.
Qualifications:
Experience: Previous experience in a fine dining or upscale restaurant setting is preferred, but no necessary.
Hospitality Skills: Possess excellent customer service and communication skills, with a focus on creating a positive and memorable experience.
Organizational Skills: Ability to manage reservations efficiently and coordinate seating arrangements effectively.
Adaptability: Thrive in a fast-paced environment and remain calm under pressure.
Team Player: Collaborate effectively with team members to ensure a cohesive and exceptional guest experience.
If you are a motivated individual who shares our commitment to providing unparalleled service in a fine dining environment, we invite you to apply.
We look forward to welcoming a new member to our team who will contribute to the continued success of our fine dining establishment.
Job Types: Part-time, Permanent
Salary: From $15.30 per hour
Expected hours: 20 – 25 per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Tips
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
Application deadline: 2023-12-20
Expected start date: 2024-04-01