AddressFull job description
Job Summary
Zurich Canada is currently looking for a Business Systems Analyst to Working under general supervision to identify gaps between business objectives and systems scope by interviewing business owners, conducting research and drawing on own knowledge of applicable business systems and industry requirements in order to propose and develop approved system enhancements. The role also guides and advises less experienced Business Systems Analysts.
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.
Imagine working for a values-driven organization that has the ambition and desire to be the best and most impactful global insurance provider in the world.
Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day, and we have the ambition to be the best global insurer in the world.
What you will do:
Required:
Bachelors Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology area
OR
High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area
AND
Process reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologies
Process modeling tools
Business Systems Integration
Preferred:
Experience with Guidewire
Experience in intermediate complex enterprise projects
Able to identify and consider business implications of the application of technology to the current business environment
General knowledge of financial services industry including knowledge of insurance business processes and processing
Must possess in-depth, strong problem-solving analytical skills
Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message
Hands on experience with change management tools/methodologies
Proficient in using computer based tools
What you bring to the table:
Understand and guide in the extraction of statistical data(claims and Premium) from all source systems.
Work with Business teams to understand the statistical requirement and guide IT team during development phase.
Analyzes and reconciles statistical data from all source systems for timely submission of valid and balanced information to the Statistical Organizations.
Responds to inquiries from the Statistical team on data and also regarding statistical reporting rules in a timely manner.
Assists the Statistical Reporting Team in support efforts for new business initiatives .
Implements effective and useful reports and processes to aid in improvement of data quality.
Proactively identifies areas for development and implements revisions and automation to internal statistical reporting processes for gained efficiency and greater thought process.
Coordinate and lead activities with business owners to gather detailed requirements through interviews, documentation and facilitated working sessions for approved projects and enhancements.
Monitor business decisions and manage requirements documentation and communication.
Organize and manage multiple assignments with competing priorities and deadlines, while adhering to departmental guidelines and expectations.
Evaluate project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams.
Support the development team in completion of impact assessments and validation of effort estimates.
Create process models based on business requirements in order to determine the completeness of the information and process components.
Utilize Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation.
Support system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met.
Business Accountabilities
Develop simple business cases for defined projects in own area of IT expertise, to determine potential benefits, clarify the rationale for investment and support the planning process.
Prepare draft manuals based on the accepted changes to IT policies and procedures, to ensure they are up-to-date and reflect the new policies, and that internal partners and external suppliers are in line with SLAs (service level agreements), risk and compliance.
Look externally to research primary data sources, select relevant information, continually evaluate key themes in technology make recommendations to inform product development in own area of IT.
Provide specialist advice to address specific technical queries from internal clients and design/develop and deliver appropriate solutions, in line with Zurich´s policies and processes and regulatory requirements.
Contribute to the delivery of assigned IT projects in own area of expertise for specific lines of business, collaborating with IT colleagues from across the wider function to agree an approach for project / program management.
Act within a number of complex processes and procedures and use in-depth knowledge to solve internal customer issues or escalate appropriately to manager, internal partners or external vendors.
Record and report core metrics, and ensure internal partners and vendors meet defined policies / SLAs (service level agreements) on information management.
Work with colleagues across the IT function to ensure plans are aligned to functional DR&BC plans and policy.
Zurich Canada is currently looking for a Business Systems Analyst to Working under general supervision to identify gaps between business objectives and systems scope by interviewing business owners, conducting research and drawing on own knowledge of applicable business systems and industry requirements in order to propose and develop approved system enhancements. The role also guides and advises less experienced Business Systems Analysts.
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.
Imagine working for a values-driven organization that has the ambition and desire to be the best and most impactful global insurance provider in the world.
Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day, and we have the ambition to be the best global insurer in the world.
What you will do:
Required:
Bachelors Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology area
OR
High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area
AND
Process reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologies
Process modeling tools
Business Systems Integration
Preferred:
Experience with Guidewire
Experience in intermediate complex enterprise projects
Able to identify and consider business implications of the application of technology to the current business environment
General knowledge of financial services industry including knowledge of insurance business processes and processing
Must possess in-depth, strong problem-solving analytical skills
Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message
Hands on experience with change management tools/methodologies
Proficient in using computer based tools
What you bring to the table:
Understand and guide in the extraction of statistical data(claims and Premium) from all source systems.
Work with Business teams to understand the statistical requirement and guide IT team during development phase.
Analyzes and reconciles statistical data from all source systems for timely submission of valid and balanced information to the Statistical Organizations.
Responds to inquiries from the Statistical team on data and also regarding statistical reporting rules in a timely manner.
Assists the Statistical Reporting Team in support efforts for new business initiatives .
Implements effective and useful reports and processes to aid in improvement of data quality.
Proactively identifies areas for development and implements revisions and automation to internal statistical reporting processes for gained efficiency and greater thought process.
Coordinate and lead activities with business owners to gather detailed requirements through interviews, documentation and facilitated working sessions for approved projects and enhancements.
Monitor business decisions and manage requirements documentation and communication.
Organize and manage multiple assignments with competing priorities and deadlines, while adhering to departmental guidelines and expectations.
Evaluate project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams.
Support the development team in completion of impact assessments and validation of effort estimates.
Create process models based on business requirements in order to determine the completeness of the information and process components.
Utilize Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation.
Support system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met.
Business Accountabilities
Develop simple business cases for defined projects in own area of IT expertise, to determine potential benefits, clarify the rationale for investment and support the planning process.
Prepare draft manuals based on the accepted changes to IT policies and procedures, to ensure they are up-to-date and reflect the new policies, and that internal partners and external suppliers are in line with SLAs (service level agreements), risk and compliance.
Look externally to research primary data sources, select relevant information, continually evaluate key themes in technology make recommendations to inform product development in own area of IT.
Provide specialist advice to address specific technical queries from internal clients and design/develop and deliver appropriate solutions, in line with Zurich´s policies and processes and regulatory requirements.
Contribute to the delivery of assigned IT projects in own area of expertise for specific lines of business, collaborating with IT colleagues from across the wider function to agree an approach for project / program management.
Act within a number of complex processes and procedures and use in-depth knowledge to solve internal customer issues or escalate appropriately to manager, internal partners or external vendors.
Record and report core metrics, and ensure internal partners and vendors meet defined policies / SLAs (service level agreements) on information management.
Work with colleagues across the IT function to ensure plans are aligned to functional DR&BC plans and policy.
