Address***The territories for this position include: The Maritimes, Ontario (except the GTA area), Manitoba, and the Atlantic provinces.***
The team:
As Channel Account Executive you will be a critical member of the Genetec sales team and will work to establish productive, long term customer relationships with Channel Partner key personnel. By providing day-to-day support for our partners, you will help them execute account management strategies to ultimately drive mutual sales and business growth. This role may be based on geography, industry sector or account vertical and you will be a primary point of contact for our resellers and channel partners.
The Genetec Sales Team work closely together and serve as the backbone of the overall sales process. We are problem-solvers and self-starters and strive to provide customers with valuable, well architected solutions that not only meet their current needs but can grow along with them. We challenge the status quo and bring technical creativity to a fast-paced environment. When you join the Sales Team, you will be joining a tightly knit group that shares ideas and helps one another contribute to the overall success of the team. You will never be far from the answers you need, as you will have ongoing training, coaching, and mentoring.
What your day will look like:
- Plan, forecast, manage, and deliver consistent long-term profitable channel growth
- Establish productive, professional relationships with key contacts within channel partner accounts
- Proactively assess, clarify, and validate partner needs on an ongoing basis
- Discover and track opportunities, follow up and distribute leads to Channel Partners and Account Executives
- Identify and coordinate technical training requirements to ensure partner success
- Host Sales 101 training on Genetec tools and portals
- Utilize your expertise of the Genetec product portfolio to conduct customer demos
- Coordinate the quarterly/annual channel business review process
- Establish internal relationships within the sales team and communicate regularly with Account Executives to ensure top notch customer support through all levels of the organization
- Update and maintain data in CRM and other applications
- Acquire, maintain, and report adequate knowledge of product, market and competition
- Stay abreast of products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends and leverage information to provide ongoing strategic customer service and support
- Serve as internal channel advocate to ensure partner satisfaction. Monitor and report customer satisfaction levels
- Work cross-functionally throughout the organization to deliver on company goals
About you:
- College degree or equivalent experience
- 5+ years of Security integration experience, Integration channel management a plus
- Excellent communication skills; able to articulate clearly and effectively in person, over the phone and in writing; strong presentation skills
- Excellent interpersonal and problem-solving skills; ability to work with a minimum of direction and supervision to be able to translate broad directives into useful tactics and meaningful activities
- Understanding of business practices; ability to influence and leverage company management and key contributors to achieve growth goals
- Ability to influence and gain consensus among multiple stakeholders in group purchase situations
- Ability to work cross functionally and build relationships with core stakeholders
- Working proficiency in Microsoft, O365: Dynamics CRM and Power BI a plus
- Acumen for understanding of complex technology systems
- IT and/or IP Security industry background a plus
- Proven sales achievement/track record
- Willing to travel up to 35%
Let's talk perks!
- Attractive compensation package
- Training Tuition Reimbursement Program
- Work-life balance
- Flexible working schedule
Would you like to know what it looks like to work at Genetec? Click on the following link to find out for yourself! Genetec Culture
Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
