AddressWe believe experiences are everything and that happy associates are successful ones. That is why we give our people the tools and the freedom to learn, grow, have fun and be themselves. As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.
With 160,000 people around the globe - working from home or one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.
You Will
As Compensation Manager, you will provide support to compensation programs for North America (US and Canada), such as base pay and short-term incentive, and align them to the company Total Rewards philosophy and strategy.
- Manage the development, implementation, and administration of compensation programs and serve as a subject matter expert on compensation strategy and administration.
- Oversee wage and salary survey data collection and interpretation of market data.
- Monitor the effectiveness of existing compensation practices and recommend cost-effective changes consistent with compensation trends and company objectives.
- Serve as a resource to managers HR partners in collaboration on all aspects of the compensation process (pay decisions, policy interpretation, and job evaluations ensuring compensation programs are properly administered).
- Evaluate position descriptions for FLSA exemption status, compensation group, internal equity, and external market position.
- Ensure adherence to established policies and make recommendations for change as appropriate.
- Oversee wage and salary survey data collection and interpretation of market data.
- Monitor the effectiveness of existing compensation practices and recommend cost-effective changes consistent with compensation trends and company objectives.
- You have 5+ years of compensation administration and a Bachelor's degree.
- You have knowledge of compensation benchmarking, compensation practices, and principles.
- Demonstrated ability to keep abreast of regulatory, market and compensation practice changes and trends.
- Experience with salary surveys, benchmarking analysis and job classifications.
- Knowledge of all federal, state, and local regulations and compliance requirements related to employee compensation.
- Outstanding skills in data analysis and data reporting.
- Excellent interpersonal and customer service skills with the ability to influence and build work relationships.
- Strong Microsoft Excel, PowerPoint, and Word skills are required.
- CCP (Certified Compensation Professional) and/or GRP (Global Remuneration Professional) are preferred.
- SuccessFactors HRIS experience preferred.
- Ability to travel less than 10%
Competitive salaries, benefits, 401K contribution matching and paid time off.
Onsite and remote work at home available (depending on the market).
Fun and engaging company-wide initiatives, including our SitelFit wellness program.
Growth opportunities through various development programs.
Employee discounts.
Casual dress code.
Excellent work culture.
Join the #SitelLife
GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for their hard work every day. We offer benefits to keep you healthy and happy, such as paid time off. Plus, fun perks like employee discounts.
GROW AS YOU GO. We invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop professionally and personally. You choose where you want to go; we help you get there.
WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
BE BOLD, BE YOU. #SitelLife represents our commitment to our people - to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group®.
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Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work. Sitel Group® is proud to be an Equal Opportunity workplace.
Compensation Manager (Remote, US)
