Counter Sales/Delivery Driver

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust in Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Copy the links provided below to learn more about White Cap Canada and our available Job Opportunities

• Careers.Brafasco.com
• Careers.BrockWhite.com
• Careers.NCA.ca

WHAT WE HAVE TO OFFER:

• 70+ Locations across Canada.
• Vast Career Development Opportunities.
• Monday to Friday, Day Shifts.
• Comprehensive Benefits (Medical, Dental, Vision) starting on your first day.
• Paid vacation.
• Vast Career Development Opportunities.
• And more!!

Your Role:
In this role, you will be responsible for providing exceptional customer service and generating new sales opportunities. You will respond to customer order and quotation requests, over the counter, and received via outside sales representatives, telephone, email, and faxed correspondence. You will be responsible for receiving, entering, and processing orders, and delivering products in a company vehicle (cube/sprinter van).

Major Tasks, Responsibilities, and Key Accountabilities:

• Provides exceptional customer service by greeting and interacting with customers. Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
• Develops relationships and partnerships and establish our business as a First Choice Supplier to our customers.
• Analyzes our market and champions sales initiatives to increase overall market share and profitability.
• Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.
• Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions. Communicates product features, benefits, and warranty policy information to customers.
• Processes orders, quotes prices, enter orders into the system and provides order information to customers. Pull orders as required.
• Restocks store merchandise as needed. Arranges stock on shelves or racks in the sales area and keep merchandise in order. Maintains showroom cleanliness.
• Drives delivery van to pick up incoming stock or deliver materials to designated locations.

Nature and Scope:

• Selects correct processes from clearly prescribed rules, past practices, or instructions. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
• None.

Work Environment:

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate to heavy weight (8-40 pounds).
• No travel is required.

Education and Experience:

• HS Diploma or GED is strongly preferred. 0-2 years of experience in the area of responsibility.

About White Cap Canada Inc.:

A position at White Cap Canada isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees. In Canada, White Cap includes the Brafasco, NCA and Brock White brands. Together serving as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets. Why White Cap Canada: Comprehensive Benefits Package, Team Environment, RRSP Matching Plan, Internal Learning Centre for Career Development, Competitive Salary, Opportunities for Career Growth, Wellness Program AND Tuition Reimbursement!

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