We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. Job functions include: Assist in the management of specific areas of restaurant during scheduled shifts. Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods. Conduct orientation, training and evaluation of crew members in all functional areas. Provide leadership to crew members Assist hourly employees at the point of sale in the execution of product promotions. Ensures guest service and satisfaction in all areas meets applicable standards for quality, value and cleanliness. Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints. May contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team. Responsible for timely and accurate completion of all cash accountability reports on assigned shifts. Work to establish a professional working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency. Pay/Benefits: Staff meal discounts Flexible work schedules, the DQ® system’s recipe for success has been simple. It’s been a combination of hardworking people who own and operate restaurants, and great-tasting food and tempting treats served in our establishments. Our phenomenal story began with the 10-cent sale of a then unnamed product on August 4, 1938, in Kankakee, Illinois. A father and son partnership in Green River, Illinois, had been experimenting with a soft frozen dairy product for some time. They contacted Sherb Noble, a good friend and customer, who agreed to run the all you can eat trial sale at his walk-in ice cream store. Within two hours, he dished out more than 1,600 servings of the new dessert
Job Types: Full-time, Part-time
Part-time hours: 20 per week
Salary: From $15.50 per hour
Benefits:
- Flexible schedule
- On-site parking
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- No weekends
- On call
- Overtime
- Weekend availability
- Weekends only
Ability to commute/relocate:
- London, ON: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Food Safety Certification (required)
Work Location: One location
Application deadline: 2023-02-19
Expected start date: 2023-03-01