Director, Emergency Response

Job Details

Description

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Elbow River Marketing and Parkland Refining. 

We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team. 

Position Title: Director, Emergency Response

Team and Location:  HSE - Calgary, AB | Toronto, ON | Montreal, QC

Position Summary: 

Reporting to the Vice President, Global HSE, the Director, Emergency Response provides strategic direction to Parkland Canada, US and International in the field of Emergency Response Management. The position will be responsible for leading several teams and for the strategic initiatives that promote Parkland’s already strong record of health and safety. This will be done in close collaboration with all our front-line business to ensure adoption and buy in of our programs. As health, safety and the environment remain Parkland’s key values, this position is critical to our success and there is an opportunity here for the right person to take our Emergency Response program to the next level as we grow our business.

 Key Responsibilities: 

Emergency Management Response

• Ensures consistent application of POEMS policies/procedures throughout all sites/locations within Parkland Canada, US and International locations ensuring company business and compliance goals are achieved.
• Conduct assessments of risk factors and develop plans accordingly. Plans detail approaches to risk prevention, emergency response and public education.
• Create and guide Parkland’s policies on how to respond and prepare for emergency events in preparation for any kind of damage or disruption in all of Parkland’s locations and jurisdictions.
• Establish interpersonal rapport with all levels of the organization to increase employee engagement and drive improved horizontal communication to build a self-sustaining culture of health & safety.
• Provides leadership in the development of Parkland’s ability to respond to emergencies in all levels of severity.
• Provides leadership to the implementation of capacity building initiatives, dedicated to emergency response.
• Ensures the continuous advancement towards a fully scalable operational model, including tools/systems, workforce requirements to ensure effective, consistent and relevant service delivery.
• Contributes to the development of Emergency Management Information System, and responsible for its implementation in response operations.
• Ensures the development of surge systems and workforce capacity for emergencies in all levels of severity.
• Provides leadership, subject matter expertise, technical support, quality control, monitoring and evaluation to small and medium scale emergency response operations.

Reporting and Analytics 

• Evaluate regulatory trends to determine operational, financial or other business impacts and implement industry best practices.
• Develop, implement and analyze metrics in Canada, US and International levels, to assess progress in meeting strategic business objectives, make informed decisions, and ensure functional accountability to the organization. 
• Be responsible to lead the creation and implementation of national H&S training and development programs (materials, processes, tools) for all levels in the organization, fleet, plant, and office environments. 

Leadership Competencies

• Provide leadership, mentoring and direction for Parkland’s emergency response management professionals/representatives in all locations and jurisdictions where Parkland operates. 
• Conduct fulsome reviews of direct reports and ensure they are meeting the needs of the business and producing results. 
• Ensures emergency response operations are executed in accordance with established standards. 
• Ensures debrief, reviews and implementation of improvement action items are managed post response. 
• Participate in Emergency Response related meetings and provide inputs frequently.

Proactive Initiatives 

• Continuously attending industry forums, events, workshops, conferences, etc.
• Find ways to continually innovate with new ideas helping to bolster existing programs and create new ones. 
• Going above and beyond while personally completing annual Leading Indicators.
• Seeks out opportunities to work with peers, customers or industry to protect workers, support Parkland Canada, US and International and gather new information.

Qualifications and Skills:  

• University degree in disaster or emergency management or equivalent.
• Minimum 10+ years of disaster/emergency response experience including 5 years at a leadership level.
• Solid understanding of disaster preparation, mitigation and response.
• International or interjurisdictional planning experience required.
• Experience in downstream oil & gas and/or marine or land transportation.
• Strong understanding of Emergency Management systems, practices, and protocols.
• Excellent written and verbal communication skills with the ability to influence Senior Executives and potential external partners.
• Ability to manage change, motivate team members, have strong decision making and manage effective teams.
• Strong decision-making skills with the ability to make timely decisions, often in stressful situations.
• Critical thinking skills with the ability to anticipate hazards and problems that may arise from an emergency to respond effectively.
• Demonstrated ability in prioritization of responsibilities; able to give clear instructions and delegate, make informed decisions, ability to problem solve, provide coaching and feedback, support a team environment.
• Project Management Skills –developing project charters, planning, scheduling, supply management, risk assessment, budgeting, change manager, project control.
• Conflict Resolution Skills –active listening, mediations/negotiation, developing solutions & options with a win/win approach, appropriate assertiveness toward problems.
• Budgeting Skills –forecast, build budgets, monitor, analyze variances.
• Coordination Skills –Champion collaborative opportunities, flow of information, strategic thinker, facilitation/mediation, meshing work plans/prioritizing.
• Demonstrated strength in strategic perspective and ability to think and act at the organization-wide level.
• Proven experience in building organizational capability and facilitating growth of the talent pool.
• Demonstrated ability to foster teamwork and cooperation. Successful experience of collaboration to make things better and establishing partnership building opportunities externally.
• Ability to focus on stakeholder accountability and align systems to deliver service excellence.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, Power Point) is required.
• Bilingual French or Spanish is an asset.
• International travel requires.

We Offer: 

• Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance. 
• A share in our success through the Employee Share Purchase Plan and 100% company matching. 
• A flexible group benefit plan that offers health and dental coverage choices to meet the needs of each unique employee. Inclusive of life and disability insurances, Health Care and Lifestyle Spending options, and a supportive Employee and Family Assistance Program. 
• Participation in Parkland Pledge, an employee-driven charitable giving program. 
• An employee referral program – earn up to $2000 for your referral. 
• In-house learning and development opportunities, leadership training, international opportunities. 
• Discount Programs and Educational Scholarship Programs for family members. 
• Save on gas at our participating gas stations across Canada (Chevron, Fas Gas, Ultramar, and Pioneer). 
• A safety focused work environment and ongoing safety training. 

Please note: 

• Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas. 
• Parkland Corporation is committed to the principles of Employment Equity. We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.
• Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing. 

This position will close once a successful candidate is found or on February 10, 2023. 

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Qualifications