Dispatcher/Administrative Assistant

Daily Tasks:

- Provide receptionist, administrative, payroll and dispatching support to the Primary Dispatcher/Owner.

- Strong written and oral communication skills are essential

- Ability to listen, speak and communicate effectively, often in some state of distress.

- Strong analytical, prioritizing, interpersonal, and problem-solving skills.

- Exceptional mathematical skills

- Capable of working in a in a fast-paced and deadline-oriented environment.

- Solid ability to multitask

- To ensure accurate, effective imputing of data entry, dispatching, and planning

- Effective and professional communication with drivers, customers and insurance companies.

- Plan and assign drivers as calls come in by telephone or portal.

- Overall knowledge of North American geography with Excellent knowledge of Southern Ontario within Wellington County.

- Capacity to work in a team environment in high pressure situations

Accounts Payable (A/P) & Payroll

- Prepare and update employee personnel files

- Prepares employment contracts, employment letters, and salary/ bonus letters inclusing submitting monthly payroll

- Responsible for administration of the employee termination process and submitting ROEs

- Monitor timekeeping systems and follow up on exceptions and discrepancies.

- Ensure tax reporting and reconciliations are completed accurately and timely.

- Create reports for reconciliation, remittance and reporting federal and provincial tax.

- Ensure compliance with federal, provincial and local payroll, wage, and hour laws and best practices.

- You will be responsible for all government remittances including HST, Source and WSIB

- Recording all Fuel and Part purchases

Accounts Receivable (A/R):

- Maintaining current A/R accounts and resolving outstanding balances.

- Processing payments received.

- Handling customer invoicing for services.

Education:

- High School Diploma

- Post-secondary education (community college or university) in Business Administration, Human Resources (HR) and/or Certified Payroll Processional (CPP)

Ideal Candidate:

- 2+ yrs dispatching experience in the Trucking Industry.

- Ability to provide solutions to ever-changing scenarios. Must be a quick thinker including accurately and rapidly resolve service issues to help mitigate delays.

- Ability to prioritize tasks and differentiate the levels of urgency

- Excellent communication skills on phone and emails.

- Learn all aspects of the Primary Dispatcher role for emergency coverage with the support of operations after hours as required.

- Monitor yard operations and ensure sufficient driver resources are allocated to support customer including tracking Vehicles in and out of impound yards for Motor Vehicle Accidents, Impounds etc.

- Knowledgeable in current "Hours of Services" laws

- Understanding of Towing and Storage Safety and Enforcement Act.

- Strong skill set and proficient in Quickbooks a major asset.

- Strong computer skills specifically a high degree of proficiency in MS Outlook, MS Excel, and MS Word

Please know that we review submitted resumes regularly. Only candidates whom we feel would be a good fit for our operations team will be contacted for an interview.

Job Types: Full-time, Part-time

Salary: $15.55-$25.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• Casual dress
• Flexible schedule
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Overtime
• Weekends as needed
• Weekends only

Supplemental pay types:

• Overtime pay

Experience:

• dispatching: 2 years (required)

Ability to Commute:

• Elora, ON N0B 1S0 (required)

Work Location: In person