AddressIn return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.
About the role
From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.
We’re looking for a Facilitator Training Consultant to join our growing team!
As a Facilitator Training Consultant, your work will have a big impact on the achievement of our company goals within our claims department. People will count on you to be an energetic and creative individual who can deliver engaging and interactive training sessions in an ever changing, fast-paced environment.
You are a dependable partner who can successfully apply adult education concepts to deliver effective training. You are open and collaborative to become a part of a team that is expanding.
This is a full-time position based either Calgary, Edmonton or Vancouver. We operate in a hybrid model, meaning you’ll be in the office based on training needs and have flexibility to work remotely.
What you’ll do here:
- Deliver interactive and engaging in person or virtual training sessions to employees
- Be an effective resource to employees to learn and apply new or advanced skills
- Update training content based on new business needs, processes, or procedures
- Work collaboratively with internal and external stakeholders to determine training needs which support the organization’s objectives
- Analyze issues and results of existing training programs and suggest improvement strategies
- Participate and assist in developing recommendations or projects regarding future training programs
- Minimum 1 year of facilitation experience
- Minimum 3 years insurance experience (Claims, Underwriting, Brokerage, Distribution, or other related field).
- Educational background in Adult Education
- Proven and demonstrated technical knowledge in insurance systems, products and guidelines.
- Strong understanding of adult education/learning theories and effective delivery of material to a variety of audiences
- Strong proficiency in oral and written communication skills and effective facilitation
- Strong facilitation and coaching skills inline with adult education methodologies
- Hands on knowledge of virtual facilitation platforms such as Teams or Zoom
- A positive attitude and champion for change
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
, including background checks, internal candidates, and eligibility to work in Canada.
If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.
