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Form of workFull job description
About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
We help feed the world. We impact how food is produced, packaged and made safe.
We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.
Our Opening and Your Responsibilities
As an Industrial Field Service Technician, you will troubleshoot and repair industry related products, perform calibrations and preventative maintenance duties as scheduled, in and around Ottawa region. You will also be responsible for resolving first line customer service issues and accurate completion of documentation and related service reports.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot and repair all Mettler Toledo products within the Business Group
Ensure customer uptime requirements are met and that PM work at assigned accounts are completed on time
Complete system configuration and testing prior to delivery
Review and sign off on completed projects
Provide technical solutions consultant and application support to the customer and the sales force, to include technical review of sales orders
Assist in effort to modernize, upgrade and convert customer existing equipment
Maintain productivity levels as determined by Area Service Leader / Regional Service Leader / Supervisor and in accordance with National standards
What You Need to Succeed
Minimum 2 year college diploma in Engineering/Electronics/Instrumentation Technology and/or Computer Science
Experience in a technical support role, technical troubleshooting or technical installation in the industrial electronics technology marketplace
The ability to lift, transport and place test weights and equipment of up to 20 Kg (testing of equipment may require movement of up to 300Kg in 20 Kg increments).
Ability to travel within Canada and the U.S.
Must be legally entitled to work in Canada
Our Offer to You
Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards
A commitment to extraordinary service on our state-of-the-art equipment
$55000-$65000/year
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to, for example, race, colour, religion, sex, age, place of origin, disability, sexual orientation, gender identity, or any other protected characteristics.
We are committed to creating an inclusive, equitable and accessible work environment. If you are an individual with a disability and you need assistance or an accommodation during the application, interviewing or employment process, please contact us at jamie.anderson2@mt.com so we can discuss in confidence a suitable accommodation.
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
We help feed the world. We impact how food is produced, packaged and made safe.
We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.
Our Opening and Your Responsibilities
As an Industrial Field Service Technician, you will troubleshoot and repair industry related products, perform calibrations and preventative maintenance duties as scheduled, in and around Ottawa region. You will also be responsible for resolving first line customer service issues and accurate completion of documentation and related service reports.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot and repair all Mettler Toledo products within the Business Group
Ensure customer uptime requirements are met and that PM work at assigned accounts are completed on time
Complete system configuration and testing prior to delivery
Review and sign off on completed projects
Provide technical solutions consultant and application support to the customer and the sales force, to include technical review of sales orders
Assist in effort to modernize, upgrade and convert customer existing equipment
Maintain productivity levels as determined by Area Service Leader / Regional Service Leader / Supervisor and in accordance with National standards
What You Need to Succeed
Minimum 2 year college diploma in Engineering/Electronics/Instrumentation Technology and/or Computer Science
Experience in a technical support role, technical troubleshooting or technical installation in the industrial electronics technology marketplace
The ability to lift, transport and place test weights and equipment of up to 20 Kg (testing of equipment may require movement of up to 300Kg in 20 Kg increments).
Ability to travel within Canada and the U.S.
Must be legally entitled to work in Canada
Our Offer to You
Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards
A commitment to extraordinary service on our state-of-the-art equipment
$55000-$65000/year
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to, for example, race, colour, religion, sex, age, place of origin, disability, sexual orientation, gender identity, or any other protected characteristics.
We are committed to creating an inclusive, equitable and accessible work environment. If you are an individual with a disability and you need assistance or an accommodation during the application, interviewing or employment process, please contact us at jamie.anderson2@mt.com so we can discuss in confidence a suitable accommodation.
