Under direct supervision of the Assistant Hospitality Manager, the Food Services Supervisor is responsible for supervising all aspects of the food service operations to meet the nutritional needs of the residents and to ensure the effective and efficient preparation and delivery of meals to residents within legislative and budgetary requirements.
Key Responsibilities:
- Is present during meal services, trains, coaches and supervises staff, ensuring a full staff complement is present in Food Services and assists serving food items as needed
- Follows proper food handling procedures including maintaining foods in a temperature safety zone and weekly calibration of thermometers and ensures dining rooms are set up properly
- Displays polite, efficient and spirit-of-service attitude towards residents, families and co-workers
- Assists with updating daily diet sheets, communicating diet changes to food services staff and ensures special diets are being followed
- Identifies maintenance needs and submits work orders as appropriate
- Monitors food deliveries and services, also assisting with expenses and inventory
- May assist in Human Resources functions, including training, coaching, scheduling, and employee performance management
- At least 3 years’ experience in a similar role
- Experience in and a clear understanding of safe food handling and sanitation practices; including Food Safe Certification
- Experienced with training, supervising and coaching front line staff to be their best
- Must be flexible and a self-starter who is able to manage conflict and is a collaborative decision maker
- Excellent English language skills both orally and in writing
- Regularly demonstrates and role models AgeCare values of Trust, Respect, Quality and Team work