AddressThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated Franchise Hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
Zainul & Shazma Holdings Ltd. is a family owned and operated business with the goal of bringing superior hotel and restaurant experiences to Alberta. ZS Holdings is proudly run by the Rajan family, and each and every one of their properties bares the mark of their passion and dedication to excellence in the hospitality industry.
Your day to day
Every day is different, but you'll mostly be:
- Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
- Checking guests in, out and managing any wake-up call requests
- Answering phones and dealing with overnight guest queries
- Running Night Audit property management systems or manual equivalents
- Performing other duties such as concierge services and special guest requests
What we need from you
- Accounting and mathematics skills for accurate auditing and payment processing
- Cash handling experience for counting and securing bank and processing cash payments
- Computer literacy, including familiarity with PMS software
- Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
- Customer service experience
- Knowledge of hotel operations, offers and the local area
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
