AddressDescription
The City of Prince Albert is currently accepting applications for the casual position(s) of Guest Services Attendant for Tourism.
The Guest Service Attendant will play a crucial role in promoting Prince Albert as a vibrant tourist destination. Your primary responsibilities will involve providing exceptional customer service at our local gift shop, showcasing the unique offerings of Prince Albert, and utilizing organizational skills to enhance the overall visitor experience.
This casual position will involve working evening and weekend hours, with occasional coverage of day shifts.
Principle Duties & Responsibilities:
1. Key Customer Service Duties
Greet and assist customers at the Tourism Prince Albert gift shop.
Provide information about local attractions, events, and services.
Respond to customer inquiries, both in person and over the phone, with a friendly and helpful demeanor.
Handle customer transactions accurately and efficiently.
Act as a knowledgeable ambassador for Prince Albert, promoting its attractions, history, and cultural offerings.
Prepare, compose, collect, and/or transcribe material for the Destination Marketing Fund applications.
Contribute to the development and execution of promotional events and campaigns.
Merchandise and manage the inventory of products at Tourism.
2. General Duties
Attend to all inquiries through personal, telephone and written communication.
Follow acts, regulations, bylaws, agreements, policies and procedures.
Follow regulations, acts and policies of Occupational Health & Safety.
Flexible working hours, including weekends and holidays, may be required during peak tourism seasons.
Responsible for supervision of Summer Students
Perform other related duties as assigned
Required Qualifications:
Grade 12 or equivalent; and
Previous customer service experience, preferably in a tourism-related role.
Knowledge of Prince Albert and its attractions is a significant asset.
