Host/Hostess

Taboo Muskoka is hiring Host/Hostesses! Do you love meeting new people and not only know what it means to meet customer expectations, you 'exceed them' for breakfast?! If you are professional, organized, a self starter, can work under pressure and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you!

Come work & play on beautiful Lake Muskoka this summer! Taboo Muskoka is a privately owned Resort and Golf Operation in Gravenhurst, Ontario. Our mandate is to ‘Create happiness by offering incredible Muskoka experiences to our guests and team.’

Greeting guests cordially and courteously, escorting them to their table displaying a genuine welcome and interest in their dining experience is critical in this role. Providing efficient and attentive service, ensuring guest satisfaction on beautiful Lake Muskoka is a great way to spend your summer!

STAFF HOUSING IS AVAILABLE! Join Taboo Muskoka’s Food & Beverage team now!

KEY RESPONSIBILITIES

• To interact professionally with all resort guests and co-workers.
• Maintain high standards of appearance and personal hygiene as set out by the Resort’s Handbook and Code of Conduct.
• To maintain service standards as set out by departmental Training Manual
• To complete all work as directed by members of the Food & Beverage management team, and other duties as assigned.
• To work calmly and efficiently while promoting positive relations with related departments.
• To work in both a safe manner and in a safe environment, as set out by company policy and Workplace Health & Safety statutory requirements.
• To positively promote departmental and resort special events and activities.
• To carry out any and all duties within the general scope and purpose of the job so designated by the Director of Food & Beverage and Resort policy. To follow all departmental and resort policies as they relate to you.
• To ask for assistance should you find yourself unable to meet the department’s standards of service due to business volumes.
• Report and rectify any guest concerns or complaints. Ensure that all reasonable guest requests are completed, or followed through for completion.
• Must be able to empower oneself with colleagues to ensure questionable or insufficient product that does not meet departmental standards is corrected before service.
• Ensure that your stations are kept clean and clear at all times.
• Ensure that all side duties and proper levels of mis en place are completed for the next shift.
• Report any questionable misconduct or behaviour to your supervisor immediately.

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

• Previous experience in casual fine dining an asset.
• High school level English communication skills
• Food handling certification an asset but not required.
• First Aid/CPR certification an asset but not required.

PHYSICAL ENVIRONMENT/REQUIREMENTS

• Indoors and outdoors in the spring/summer and fall weather conditions on covered patio, dining room and conference rooms.
• Moving furniture when preparing special arrangements.
• Walking, bending, carrying glassware, plates, glass racks, large platters, and chaffing dishes.
• Ability to lift up to 50 LBS.
• Long periods of standing on your feet.
• Must be willing to work multiple shifts including, morning, afternoon, evenings, weekends and holidays.

BENEFITS OF WORKING AT TABOO MUSKOKA

• Bonus upon completion of your contract*
• $500 for referring fellow team members and earn $ for bringing in business*
• Complimentary 2-night stay (off season)
• Complimentary use of resort amenities including trails, bikes, beach, pools, tennis, golf, gym
• Staff housing available (located in town of Gravenhurst – short 7kms or 5 mins from the resort)
• Shuttle services to and from staff housing and the resort available
• Potential room for career advancement
• Staff (and friends and family) discounts on meals, rooms, merchandise and golf
• Staff appreciation events and activities
• Employee recognition program
• Employee Wellness Program

*Some conditions apply. Inquire within for more details.

Taboo Muskoka is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Taboo Muskoka will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

Job Types: Full-time, Part-time, Seasonal
Contract length: 4-6 months

Salary: From $16.55 per hour

Expected hours: 20 – 40 per week

Benefits:

• Company events
• Discounted or free food
• On-site gym
• Store discount
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Tips

Experience:

• Hosting: 1 year (preferred)

Work Location: In person