Hris Product Support Advisor

CGI - Payroll Service Center (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We pride ourselves on our privileged relationships with our customers, and our customer satisfaction rate is very high.
Every day, our members help hundreds of customers in a wide range of industries with their employee payroll. In this role, you will contribute to the success of local businesses as part of a dynamic team, with over 650 professionals and 60,000 customers!
We're looking for a reliable and motivated individual. Are you ready to make a difference?
We're ready for you:
- Keep learning: we offer comprehensive, ongoing paid payroll training in Canada,
- Work-life balance: a flexible weekday schedule,
- Work environment recognized as one of the best in Canada (Best Places to Work certification),
- Employee assistance program, health and wellness programs, comprehensive insurance coverage, financial assistance for job-related studies,
- Career development supported by a professional development plan,
- Access to a stock purchase plan, profit-sharing plan from day one,
- Benefits that adapt to your needs: flexible insurance plan, tele-medicine, and much more!

- University degree in human resources, industrial relations, administration, or related field, or other combination of relevant education and experience,
- Minimum 2 to 3 years experience in a technical support or customer service role, preferably in an HR or technology department,
- Knowledge and experience with HRIS for SMEs,
- Ability to communicate and popularize HRIS functional concepts,
- Excellent command of French and English, both verbal and written,
- Proven ability to prioritize and effectively manage multiple tasks, deadlines and customer requests in a fast-paced environment,
- Ability to work under pressure and meet deadlines,
- Customer-focused mentality with a passion for delivering exceptional service and building positive customer relationships,
- Attentive to detail with a commitment to accuracy and completeness in all aspects of work.
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Insights you can act onWhile technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist. Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.