AddressWho is Effortless Admin
Effortless Admin is Canada’s leading benefits administration software and service company. Our platform is fully web-based and provides employers an elegant way of managing employee benefits. We are an expanding organization looking for motivated individuals who want to be part of our growth trajectory.
Why This Role Is Important To Effortless Admin
We are experiencing some exciting growth as an organization with new business implementations being one of our biggest differentiators in the industry. We know that a smooth implementation is one of the more important experiences our client can have with us, with each implementation being as unique as each of our clients. For this role, we need someone that can offer that white-glove service to our clients, while effectively coordinating multiple stakeholders in order to get each piece delivered on time.
This position is a full time, permanent position working on-site, in-person in Edmonton, AB.
(Some of) What You’ll be Doing
- New business implementation project management including oversight and accountability of new client implementation projects
- Ownership of the full implementation cycle ensuring all operational requirements are met
- Act as the key contact person for Effortless Admin implementation activities
- Lead regular multi-stakeholder implementation meetings
- Ensure implementation timelines are being met
- Provide exceptional service to all stakeholders
- Configure plan designs, billings and manage employee onboarding
- Manage the successful handoff from implementation to ongoing benefits administration
- Support our development team in continuously improving the software through user acceptance testing, bug identification and product refinement
- Eagerness to learn, a detail-oriented mindset, and a creative and collaborative approach to problem solving
- Exceptional client relation skills
- Prior experience in project management or similar role
- University degree or equivalent
- Familiarity with the group benefits industry or a closely related field is an asset
- Absolute dedication to process
- Time management skills
- Detail-oriented with organizational and administrative skills
- Ability to adapt to new technologies quickly
- Self-motivated and goal-oriented
- Passionate about customer experience
- Desire to work in a team environment
- Strong written communication skills
- Fluency in French is an asset but not a requirement
- Work with the best minds in employee benefits while ushering in the future of employee benefits technology
- An opportunity to support a wide variety of clients and projects in the employee benefits space
- A collaborative team in a supportive, growth environment
- A flexible company with personality and heart
- Competitive compensation and robust benefits package
For more information, please contact:
Melanie Ross, Human Resources Advisor
Effortless Admin
Edmonton, AB
T6E 5W3
1.780.920.5683
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