It Vendor Manager (Vendor Management Advisory Analyst)

 
 
Requisition ID: #
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
 
The Role:
The Vendor Management Advisory Analyst will report to the Director, Third Party Management – Technology & Operations. The incumbent, under general direction, is responsible for building, maintaining, and enhancing relationships with IT vendors and internal stakeholders (such as IT leadership and end users). This role serves as liaison to the business. They are tasked with ensuring IT and business requirements align to specifications and priorities, and they are also tasked with arbitration with IT vendors. The role is also responsible for the IT Vendor’s Risk, Performance, Financial and Contract obligations. The Vendor Management Advisory Analyst will be assigned to a significant vendor relationship, working as part of the Third-Party Management Team. 
The role will manage the vendor relationship through the provision of independent oversight and governance, in alignment with relevant BNS frameworks/methodologies, and with business and enterprise objectives. Provide leadership, direction and coaching to stakeholder team(s) while partnering with business and executive stakeholders within a line of business.  
 
What will you do?
Vendor Contracts 
-Adhere to contract management objectives, procedures, templates and workflow processes for vendor contracts and deliverable schedules. Maintain an updated contract management database that contains all executed contracts, as well as contracts that are under development but are not yet active. Moreover, track obligations,
deliverables and contract change notices. Manage and control access to documents as appropriate. 
-Work with all teams (security, compliance and tax, HR, accounts payable (AP), and so on) to ensure that vendors are performing in accordance with existing requirements and regulatory obligations. 
-Make improvements to processes, procedures, workflow and organizational structures for contract management. 
-Administer commercial and financial arrangements with vendors to facilitate billing, invoicing, performance incentives and remedies, and internal chargebacks, where appropriate. 
-Work with vendors and key stakeholders to assist in facilitating clear contract change control processes.
 
Vendor Management 
-Effectively communicate a clear and concise contract overview as part of the contract review process (summary of key contract terms, risks, opportunities and service delivery guidelines) to key stakeholders, and provide clarity on contract elements when required. 
-Develop regular reports on volumes, execution and risk, and inform internal customers, vendors and management of activities and progress through regular written and verbal communication. 
-Provides strategic guidance to business/functional leaders to ensure escalated concerns/governance issues are appropriately managed 
-Review proposals/recommendations related to vendor services and practices in connection with the vendor(s) 
-Deals with a range of complex issues and policies in the management of the vendor(s) 
-Interprets data and assesses risks associated with policies/programs   and provides recommendations/escalates as appropriate 
-Manage and report vendor performance.  
-Proactive identification, mitigation, monitoring, and management/resolution of Third-Party risks, including risks that are specific to an individual vendor (e.g. Financial Health) and external risks (Political, Economic, Social, technological, Legal, Environment) that may impact vendors 
-Negotiate resolution of issues/disputes including contracts with settlement details 
-Identify opportunity areas and help implements plans, business cases, etc. to execute opportunities to reduce cost, increase revenue, improve operational efficiencies, and better manage risk 
-Manage the communications process with the vendors, utilizing various communication forums with internal and externally facing audiences. Ensuring internal communication alignment and protocol with internal stakeholders for consistent vendor messaging and interactions 
IT Governance 
-Collaborate with internal stakeholders and external third parties to increase velocity and value realization, while mitigating supply and regulatory related risks. 
-Establish mutually beneficial relationships with third parties including collaborating to jointly identify and implement innovation opportunities 
-Apply Technology Third-Party Management processes to drive awareness/training, compliance, management reporting, and competitive advantage in strategic third-party operations including Risk, Contract, Relationship, Financial and Performance metrics, to govern vendors and Technology to contract commitments 
-Adhere to standardized Third-Party management processes for Technology to comply with TPRM policies and standards 
General 
-Leads and drives a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge 
-Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 
-Provides strategic guidance to business/functional leaders to ensure escalated concerns/governance issues are appropriately managed 
-Works closely and effectively with assigned business partners to ensure their requirements are met 
-Accountable for the quality of advice and support provided to the business and achievement of the lines of business overall objectives in relation to the vendor 
-Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
-Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team. 
 
The Vendor Management Advisory Analyst
will have minimum of 5 years of experience in IT Supplier & Governance Management.
What do you need to succeed?
-The position requires knowledge of emerging technologies including Application development, testing, maintenance, system integration, software development lifecycle methodologies and associated roles.
-Understanding of business drivers as they relate to IT Supplier strategies.
-Excellent Interpersonal and relationship management skills; ability to service peers as "customers".
-Managing and negotiating solutions and execution priorities objectively with full consideration and awareness of potential impact on other initiatives
-The incumbent must be able to effectively communicate concepts and requirements to key stakeholders.
-Experience with Global IT service providers is an asset.
-Spanish speaking skills will be an added advantage in collaborating with LaTAM teams.
 
What's in it for you?
-We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success
-We provide you with the tools and technology needed to create meaningful customer experiences
-You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
-We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
-Dress codes don't apply here: being comfortable does
-Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
-A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more
 
Location(s):  Canada : Ontario : Toronto 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.