Leader, Learning & Development Blue Planet And Global Sales Engineering

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Leader, Learning & Development, Blue Planet and

Global Sales Engineering

Why Ciena:

• We are proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse, and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families; and offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important. We offer competitive salaries and incentive programs, RSUs (job-level specific) and an employee share purchase program (ESPP).
• We realize time away to recharge is important. We offer flexible paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Reporting to the Director, Learning and Development as a Learning Business Partner, you will act as a strategic partner to the Blue Planet and Global Sales Engineering businesses, guiding business leaders to develop a learning and development roadmap that will support their business initiatives, goals, and strategic priorities.

• You will be responsible for the creation of technical and professional 70/20/10 model learning programs for both teams and individuals aligned with the skills strategy for the business, measuring outcomes, and reporting out success and opportunities for improvement while performing certain tactical elements of Learning & Development.
• You will ensure that the methods and tools used are future-fit where there will be identified learning pathways for our current and future workforce.
• You will ensure the learning programs are planned, driven, and measured against pre-defined goals and results and effectively reported to key leaders with the intent to continuously evolve how we deliver learning programs and present our data.
• You will ensure that there are up to date functional new hire onboarding curriculums for the business functions you support.
• You will remain current on trends, practices, and strategies within the L&D industry, incorporating these learnings into learning programs and initiatives.

What Does Ciena Expect of You?

• Initiative – you’re a self-starter who works with limited direction and is accountable for resolving issues quickly and delivering against aggressive deadlines.

• Relationship builder – you’re capable of building trusted internal and external working relationships quickly, enabling you to get work done in an efficient fashion.

• Customer first – what’s important to the customer is equally important to you. You make understanding their needs, expectations and circumstances a priority.
• A high level of comfort in working independently or as part of a multi-faceted and matrixed team network.
• You embrace change – thriving in a multi-faceted, multi-team environment of ever-changing and often competing priorities.
• Communication expertise – you possess the ability to clearly articulate technical issues and tailor your message to the audience to ensure understanding and agreement.

• A dedication to ongoing learning – with a desire to continuously expand your knowledge and explore emerging eLearning techniques and technologies.

The Must Haves:

• Bachelor's Degree in Business, Organizational Development or Adult Education, OR relevant work experience managing large-scale learning projects.
• Knowledge of learning & development concepts, applying them to various methods of delivery, and measuring outcomes.

Assets:

• Business management experience.
• Experience working in the Telecommunications Industry with teams in similar structures (Sales Engineering or Software).
• Project management experience

#LI-JD

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena