Operations Manager (Temporary Fencing)

Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals--the fastest-growing rental business in North America--is seeking an Operations Manager to lead our Temporary Fencing division in Coquitlam. As an Operations Manager, you will be responsible for the overall operation of the store location, including revenue, profit and loss, employee management, facilities and equipment, dispatch, market share growth and penetration through developing community relationships and establishing a presence within the area and specialty market segments by working directly with the sales force.

DUTIES & RESPONSIBILITIES:

Leadership

• Coach employees to work together and able to create a game plan for employees to follow. Motivates through constant evaluation and review.
• Set clear and measurable objectives for entire team

Operations

• Maximize operational efficiencies by recognizing slow moving assets and initiate an action plan for increased activity
• Implement SBR policy and procedures
• Manage human resource administration (payroll/scheduling/paperwork, etc.)

Business Acumen

• Create an annual budget and forecast utilizing company template
• Utilize performance report to set financial goals, develop strategies, and determine what influences the financial aspects of the business
• Understand the competitor business models within the market and assist in building strategic plans
• Engage in business decision making at every level

Sales and Customer Service

• Cultivates strategic customer relationships and ensures that the customer perspective is the driving force behind all value added business activity
• Explain the billing procedure to customers and develop customer trust and understanding
• Assist customer in determining their rental needs by applying product knowledge
• Constant store flow analysis and updates to increase productivity and customer service levels

QUALIFICATIONS

• Leadership experience in a “site services” company (Temporary Fencing, junk removal, roll-off bins, sanitation, etc)
• Excellent supervisory skills
• Excellent customer services skills
• Ability to effectively communicate with employees and customers.

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. WEST20

Job Types: Full-time, Permanent

Salary: $54,651.13-$94,789.29 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Leadership: 3 years (preferred)

Licence/Certification:

• Class 5 Licence (required)

Work Location: In person