AddressAs an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner.
Position Responsibilities:
- Pick, organize and verify orders for delivery or pick-up
- Utilize appropriate lift truck equipment to prepare customer orders (training provided)
- Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers
- Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
- Ability to plan ahead for future deliveries and streamline process
Experience/Knowledge Required:
- Ability to work a flexible schedule including evenings and weekends
- Computer skills required in order to identify product and vendor information
- Previous forklift and/or lift truck experience is an asset but not required
- Time management and organizational skills required
- Excellent communication, customer service and problem solving skills
- Ability to read delivery invoices an asset
- Knowledge of/hands on experience with store products an asset
- Candidates should be comfortable lifting merchandise to organize for customer pick up
What sets us apart:
- Health and Dental Benefits
- Growth and Career Advancement – including Tuition Reimbursement
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development opportunities
- 10% shift premium (Overnight roles)
- The Home Depot Core Values – Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back
