and product, and take pride in providing every client with a world-class customer experience. They will have the
opportunity to spend quality time on the sales floor, engage with customers, and sell side-by-side with the
team.
In partnership and with support from store leadership, the sales lead will drive to meet and exceed commercial
targets in their store. A Sales Lead may be new to a leadership role, but they will have an understanding of
business acumen and key performance indicators (KPI’s) to coach to behaviors that will impact business. A
Pandora Sales Lead is passionate about building high performing teams. They have a talent focused mindset
and are passionate about recruitment, retention, training and development of individuals.
Pandora Sales Leads Care about delivering a world class customer experience, Dare to develop talent, Dream
about what is possible, and Deliver results!
Responsibilities of a Pandora Sales Lead
- Cultivate a culture in store of genuine love and passion for the brand, encouraging team members to be
- Ensure product knowledge and Pandora’s specialized selling model (SPARK) are being fostered in all
- Meet and exceed individual and store commercial targets and KPI expectations
- Lead and inspire a sales team to be accountable for both individual and overall store goals
- Support a high-performance selling environment that; Dare’s to exceed shopper expectations and
- Complete Pandora product knowledge training (LINK) to leverage driving sales
- Be aware of current product launches and promotions, support company initiatives
- Cultivate a solid customer/client base through customer engagement and build relationships
- Provide coaching and feedback in the moment to drive KPI goal achievement
- Maintain a leadership presence on the sales floor, team selling and role-play to maximize selling
- Always maintain a keen awareness of clients to deliver a world class shopping experience and control
- Learn and support execution of assigned divisions of responsibility (talent, brand, operations and fan
processes, and continuously grow and develop talent
Qualifications of a Pandora Sales Lead
- 1 year of leadership experience in a client centric selling environment or in a comparable brand is
- Strong verbal and written communication skills
- Ability to communicate effectively with all levels within the organization
- Knowledge of retail math and Key Performance Indicators
- Ability to set/ adjust priorities, delegate as needed and manage your time effectively
- Experience coaching a team to high performance
- Knowledge of Microsoft Office 365 Suite, KWI, POS and an applicant tracking system preferred
- Must be 18 years of age or older
- Must be able to stand for long periods of time (exceeding 30 minutes)
- Must be able to provide proof of identity and eligibility to work (in US postings)
- Must be available to work a flexible work schedule, including nights, weekends and holidays is required
inclusive environment. We Dare you to Care, to Dream with us, and Deliver what matters!