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addressAddressToronto, ON
type Form of workFull-time
salary SalaryUpdating

Job description

Full job description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description

What You’ll Be Doing

Working as part of the Enterprise Physical Security team within Corporate Security, this position will support the delivery of its overall mandate by supporting the physical security operations program. The Sr. Manager, Physical Security Operations is strengthening relationships with internal/external stakeholders, operational support, optimizing security preparedness and response, overseeing day-to-day physical security initiatives to ensure the requirements of the physical security operations program are met.

The position will contribute strongly to the strategy, management and cost effectiveness of the overall enterprise physical security program, recognizing the increasing importance of the management of risk in the environments in which CIBC operates.

How You’ll Succeed

Program Management – Management of physical security operations programs, standards and procedures to reduce risk to our employees and clients and to our physical, informational, financial, and intellectual property assets. Oversight and management of contracted physical security protection personnel and associated physical security operations strategies.

Program Development - Accountable for the development and establishment of various physical security standards and procedures across the enterprise. Develop and maintain a continuous improvement mechanism for existing programs and review and assess emerging trends and strategies for suitability.

Program Governance – Develop and lead a program to measure the effectiveness of various operational programs and initiatives and report on associated metrics. Oversee a program to ensure associated documentation is maintained according to records retention policies. Developing governance and oversight strategies necessary to fulfill monitoring and reporting accountabilities for standards owned by the Physical Security Team. Facilitate Reviews of CIBC’s Corporate Security Standards, updating as necessary to ensure the standards reflect the evolving operating and threat environment.

Relationship Management - Liaise with internal and external stakeholders to support CIBC’s physical security efforts. This will include establishing lines of communication and a network of good professional relationships.

Vendor Management - Oversight and management of contracted physical security service providers and associated strategies. Ensure vendor and product compliance with SLA/KPIs.

Who You Are

You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

You can demonstrate experience in leading the day-to-day operational needs of the physical security program inclusive of guard force & Security Operations Center management, developing security plans for on-site special events, performing data analysis and create benchmarking to support departmental initiatives, strong people leadership, coaching and mentoring skills to develop and retain team members. You have extensive knowledge of physical security principles, practices, and the ability to bring innovative solutions to security challenges, communicate complex and diverse data.

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

You give meaning to information. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way, through both senior level report writing and presentations.

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

**Due to the nature of this role, you will be required to submit a criminal record check for the purpose of enhanced screening following the commencement of your employment in this role, and on an annual basis thereafter. You will be requested to submit certain information to facilitate the check, when required commencement of your employment in this role. You will be requested to submit certain information to facilitate the criminal record check, when required.**

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 30th Floor

Employment Type


Weekly Hours



Accountable, Communication, Critical Thinking, Facilitation, Mentorship, People Leadership, People Management, Physical Security Management, Program Management, Strategic Planning, Supervisory Management, Taking Initiative, Vendor Management
CIBC - The previous day - 2023-01-23 12:35


Toronto, ON
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