A force for change and a leader. You know that companies need help to achieve the business outcomes they seek, and you have the skills and leadership to deliver it. You love delivering fresh solutions to customers and are passionate about setting a strong example to your team. You also enjoy mentoring and building out technical and professional skills within your team.
You’ve got the skills, tools and know-how to help companies make the moves to be more nimble, more capable and more productive. You also know that customers need a strong software partner to help them drive key business value and decisions using our suite of software. Do you want to be part of a strong team that delivers Enterprise SaaS solutions for North America’s leading retailers? If so, then Invafresh is the perfect place to for you to apply your skills to help our customers drive business value from our fresh food retail operations solutions.
WHO WE ARE:
Based in Mississauga, Canada, Invafresh is a leading technology company specializing in FreshologyTM software solutions for supermarket chains around the world. In business since 1988, Invafresh continues to invest in its people and technology. Today, Invafresh is an organization of experienced and retail-savvy FreshologistsTM equipped with industry specific solutions that supermarket chains can leverage to succeed in the field of fresh operations.
Our fresh food retail operations solutions are deployed collectively in over 20,000 supermarket stores worldwide, actively supporting the in-store execution of fresh operations. We enable our customers to achieve and maintain a leadership position in their fresh food offering by providing data integrity and decision support tools needed to enhance sales, reduce shrink and inventories, and improve overall margins. We help our customers achieve success in the highly competitive grocery market.
Our mission is clear. Build long lasting partnerships with grocery retailers and enable them to achieve Operational Excellence in Fresh. To us, this represents putting all our energy into helping our customers maximize financial performance so they can achieve top quartile operating metrics. The ultimate goal is to deliver a fresh offering that exceeds the expectations of the consumer.
THE ROLE:
This is a full-time permanent role reporting to the CRO.
WHAT YOU’LL BE DOING:?
Work hands-on with prospects and customers to demonstrate and communicate the value of Invafresh technology throughout the sales cycle, from demo to proof of concept to design and implementation
Support Sales during sales cycle to achieve defined sales goals
Participating in assessments and collection of technical data
Setup and execute lead discovery calls with prospects
Market research and identify new sales opportunities/markets/verticals.
deep understanding of competitive and complementary technologies and vendors and how to position Invafresh in relation to them.
Build relationships with opportunity channel partners to enable collaboration
Provide ongoing deal support which includes objection management and handoff to services
Create high quality proposal presentations, statements of work, and pricing quotes
Developing and delivering training to the Sales team and other groups regarding current technology trends, data center technology fundamentals and new service offerings
Present technical and business aspects of proposed solutions to a C-Level audience
Update and maintain data on CRM, dashboards, and client portals.
Enter product support cases/demo request into client portals and CRM
Respond to incoming customer inquiries and chat support as needed
Collaborate with Product Management, Engineering, and Marketing to continuously improve Invafresh products and marketing
Represent Invafresh’s products to customers and at field events such as conferences, summits, seminars, etc.
Learn and advise on the Invafresh reference architecture and service catalogue
Propose technical and creative business solutions in support of sales activities
ABOUT YOU:
Bachelor's degree in computer science, engineering, mathematics or related fields, or equivalent experience
5+ years as a successful Solution Consultant OR 5+ years in a Professional Services/Consulting role that is client facing and involves sales scenarios in a SaaS organization, Retail Software experience is an asset
Able to do custom POCs and demos
Ability to strategically problem solve by thinking outside of the box is required daily
Technical depth to respond to all functional and technical elements of RFIs/RFPs
Proven success conveying customer requirements to Product Management teams
Familiarity with Business Process Management Platforms, Low Code Platforms, or Application Development Platforms is a plus
Recent experience programming within a modern web or enterprise development systems
Familiarity in production environments (application servers, web servers, databases)
Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design
Outstanding presenting skills to both technical and executive audiences, whether informal or using presentations and demos.
Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies
Ability to connect a customer’s specific business problems and Invafresh solutions
WHY INVAFRESH?
Competitive compensation and flex hours
We take great pride in our first-class team and culture. Open-door approach at all levels.
Entrepreneurial and rapid growth company.
The premium and most progressive product on the market. Focus on continuous innovation.
Work hard/Play hard mentality; we thrive on change and continuously strive for excellence.
Real-time coaching and feedback, growth opportunities, and a supportive and collaborative team