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Spa Desk Manager on Duty, Brickell (located in Four Seasons Miami) - Equinox Fitness Clubs
Overview
OUR STORY
Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE
We are passionate about high-performance living and we practice what we preach â investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and donât settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with whatâs new, whatâs now, and whatâs next. Never following, always leading, living ahead of the moment in fashion, culture, and consumer behavior. We arenât just a company; weâre a community vested in each otherâs success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.
Job Description
Equinox seeks a Spa Desk Manager on Duty for its state-of-the-art location in Miami-Brickell (located in Four Seasons Miami)
The Spa Desk Manager on Duty is a results-oriented leader- energetic, creative, and enthusiastic. The Spa Manager makes a direct impact on a growing and dynamic organization.Â
The Spa Desk Manager on Duty directs the staff at one of our Flagship locations to the highest level of customer service, total customer experience, and operational excellence. Â
Our philosophy embraces a well-rounded approach to results, where Spa constitutes an essential element of recovery. Our team is a collaboration of acclaimed holistic health professionals, influential specialists, and outstanding spa therapists that are selected from across the globe to create exclusive treatments to revive from the inside out. Our expert therapists provide signature massages to ensure members feel completely rejuvenated for future training. If itâs relaxation youâre after, our signature facials replenish the skin leaving a healthy glow.
RESPONSIBILITIES:
- Hiring & Training of Spa Desk Staff
- Scheduling Desk Staff
- Coaching of staffÂ
- Customer Service Â
- Retail revenue goals
- Direct client outreach  Â
- Direct client in-reachÂ
- Product inventory
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Qualifications
The successful candidate must have the following experience, skills, and education:
- 1-2 years of customer service experienceÂ
- Minimum 4 days per week commitment required
- Excellent organizational, communication, problem-solving, and computer skills
- Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry
- Must be able to multi-task
- Be able to utilize new techniques and ideas
- Competitive Compensation
- Complimentary Club Membership
- Discounts on services, products and much more
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website atÂ
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.Â
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Beyond Fitness
Looking to learn more about who we are, what we stand for, and what the Equinox experience really is? Explore how we go beyond fitness to create a culture that is supportive, drives you forward, and never settles for less than the best.