Are you passionate about craft beer, providing exceptional customer service, and creating memorable experiences for guests? If you have a warm and friendly demeanor, an enthusiasm for sharing your knowledge about beer, and a desire to be a part of a vibrant brewery community, we invite you to join our team as a Taproom and Brewery Server with Tanner & Co. Brewing!
About Us
At Tanner & Co. Brewing we are dedicated to producing high-quality craft beer that captures the essence of our local ingredients and the creativity of our brewers. Our taproom serves as a welcoming space to the community where patrons can enjoy our diverse selection of beers & sparkling meads, learn about the brewing process, and connect with fellow beer enthusiasts. We take pride in creating an environment that fosters a sense of community and appreciation for the art of brewing.
Key Responsibilities
As a Taproom and Brewery Server, you will be an integral part of our team, responsible for delivering outstanding customer service and ensuring a positive experience for our guests. Your responsibilities will include:
- Greeting and welcoming guests to the taproom and brewery, providing them with information about our beer offerings, and helping them make informed choices based on their preferences.
- Taking and delivering drink and food orders efficiently and accurately, ensuring that guests have an enjoyable and seamless experience.
- Creating a friendly and inviting atmosphere by engaging with guests, answering their questions, and offering insights about our brewery and beers.
- Sharing insights into our brewing process, ingredients, and the story behind our brand (don’t worry, we’ll teach you).
- Maintaining cleanliness and organization of the taproom, ensuring a comfortable and visually appealing environment for all guests.
- Handling cash transactions, processing payments, and maintaining accurate records of sales.
- Collaborating with the team to assist in opening and closing duties, restocking supplies, and contributing to a smooth operation.
Qualifications
We are looking for candidates who possess the following qualifications:
- A genuine passion for craft beer and a desire to share that passion with others.
- Exceptional customer service skills, with a friendly and approachable demeanor.
- Strong communication skills, both verbal and interpersonal, to engage with guests and colleagues.
- Ability to multitask and thrive in a fast-paced environment while maintaining attention to detail.
- Knowledge of beer styles, brewing processes, and the ability to describe and recommend beer selections.
- Flexibility to work evenings, weekends, and holidays, as required by the demands of the taproom operation.
- Prior experience in hospitality, customer service, or the food and beverage industry is a plus.
What We Offer
- An inclusive and energetic work environment within a close-knit team of beer enthusiasts.
- Opportunities to expand your knowledge of craft beer, brewing techniques, and customer service skills.
- Competitive hourly wage, plus tips and potential for growth within the company.
- Discounts on our premium craft beers and merchandise.
If you are passionate about delivering top-notch customer service, creating memorable experiences, and sharing your love for craft beer, we encourage you to apply for the Taproom and Brewery Server position at Tanner & Co. Brewing. Join us in providing an exceptional and welcoming space for patrons to enjoy our handcrafted brews and the camaraderie of our brewing community.
Job Type: Part-time to full-time depending on availability and work levels, however these are full 8-10 hour shifts. This is currently a seasonal position, however we may have work beyond summer depending on business levels.
Job Types: Full-time, Seasonal
Salary: $15.50-$16.50 per hour
Benefits:
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
- Tips
Work Location: In person
Expected start date: 2024-05-01