Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
Work setting
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Determine method of shipment
- Schedule distribution of goods
- Prepare bills of lading, invoices and other shipping documents
- Inspect and verify incoming goods against invoices or other documents
- Maintain internal record-keeping system
- Route goods to appropriate storage areas
- Pack goods to be shipped
- Unpack goods received
- Affix identifying information and shipping instructions on shipments
- Oversee loading and unloading of goods
- Address customers' complaints or concerns
- Access and process information
- Sell merchandise
- Receive payments
- Operate computerized inventory record keeping and re-ordering systems
- Maintain records and statistics
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Receive and log complaints
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide advice about merchandise
- Conduct sales transactions through Internet-based electronic commerce
- Order office supplies and maintain inventory
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare merchandise for purchase, rental or lease
- Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
- Maintain sales records for inventory control
- Assist in display of merchandise
Additional information
Security and safety
- Driving record check (abstract)
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Punctuality
- Adaptability
- Collaborative
- Analytical
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
Benefits
Long term benefits
- Registered Retirement Savings Plan (RRSP)