Wendy's Full and Part Time Shift Managers - Open availability preferred

Wanted: Full Time Shift Managers ($16.50-$17.50/hr)

- You must love interacting with our amazing customers. Customer engagement is essential.

- You must love working on a great team and interacting with others

- You must meet Sales, Labour, and Customer satisfaction goals

- Help in creating a positive company culture is important. Creating a work environment that people enjoy is a priority

As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager; however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below.

General Responsibilities:

1. Train, monitor and reinforce food safety procedures to crew members.

2. Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.

3. Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.

4. Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.

5. Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to “Delight Every Customer”.

6. Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.

7. Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.

8. Follow up and ensure resolution of VOC issues as needed.

In this role, your primary responsibility will be to supervise, coordinate and delegate opening and closing responsibilities and procedures. Your team will count on you to ensure compliance in the areas of timely open and closes, cleanliness, food safety, as well as line prep set-up. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.

Job Types: Full-time, Part-time

Salary: $16.50-$17.50 per hour

Expected hours: 20 – 40 per week

Benefits:

• Discounted or free food

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Morning shift

Education:

• Secondary School (preferred)

Language:

• English (required)

Work Location: In person