Address
Form of work
SalaryJOB DESCRIPTION
Tourism Ambassador
Department Community Services
Hours of Work 40 hours per week, seasonal
Rate of Pay $20.07 after probation
POSITION SUMMARY:
Under the direction of the Community Culture and Recreation Manager, tourism coordinator or designate
the Tourism Ambassador(s) assist in providing a friendly and welcoming experience to Dawson Creek.
Responsibilities include maintaining the cleanliness and organization of the Visitor Centre, performing
administrative tasks, and delivering exceptional customer service.
KEY DUTIES PERFORMED:
1. Assist visitors in customized experiences and connect them to local businesses to fulfill their travel
needs.
2. Maintain a good working relationship with stakeholders, visitors, community members and other
staff in a positive inclusive working environment.
3. Create and maintain a welcome and friendly visitor centre in Dawson Creek.
4. Support the development of social media content and brochures.
5. Assist visitors with securing activities and accommodations as required.
6. Handle operational tasks for the retail store including transactions, opening and closing cash
procedures and inventory tasks.
7. Record and maintain accurate visitor services data.
8. Keep merchandise area tidy and well stocked, storage maintained, and brochure displays stocked.
9. Responsible for cleaning tasks related to the operation of the Dawson Creek Visitor Centre.
10. Public speaking presentations in pursuit of the promotion of Dawson Creek and surrounding area.
Presentations include information on local history and current experience opportunities in our
region and the Alaska Highway Route.
REQUIRED KNOWLEDGE, ABILITIES & SKILLS:
1. Valid BC Driver’s License.
2. Minimum 17 years of age by hiring date.
3. Compliance with and approval of a Criminal Record Search (including Vulnerable Sector).
4. The ability to perform all the duties outlined in a safe manner following established Facility
Procedures, Occupational, Health & Safety Rules, and Violence in the Workplace policies and
WorkSafe BC Regulations (i.e., WHMIS).
Tourism Ambassador
February 2024
DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:
1. Knowledge of British Columbia and surrounding regions, with an emphasis on Dawson Creek,
Northern British Columbia region, and the Alaska Highway.
2. Current Standard First Aid CPR C.
3. Fluency in a second language.
NOTE: The duties listed are not set forth for the purpose of limiting the assignment of work and are not to be construed as a
complete list of the duties normally to be performed under a job title or those duties temporarily performed outside the normal
line of work.
Tourism Ambassador
February 2024
