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Job Description
What is the opportunity?
As Associate Credit Officer, you will be in a hybrid role within Risk Operations, which offers diverse exposure to Business Financial Services (BFS). You will analyze non-standard and specialized transactions and resolve client investigations and/or process gaps. You will act upon 'continuous improvement' activities and ensure a balance between the client experience and mitigation of operational and/or compliance risk, with full alignment to CB Operations business objectives and Our Collective Ambition vision.
What will you do?
- Compile documentation and information required by the Credit Advisory Group (CAG) to commence Commercial Credit Review (CCR)
- Collect information from various host systems and liaise with team members to obtain non-host system information (e.g. Financial Statements)
- Track receipt of required documents and information
- Ensure data integrity during file preparation and take action to correct errors in various systems (Synergy, Casper, etc.)
- Liberate time through front-end set-up administration, and communicating with Commercial Account Managers (CAM) regarding required client financials and documentation
- Leverage various forms of automation to assist in day to day tasks like: managing tracking sheets and ensuring timely electronic storage of documents
- Manage incoming documents and ensure appropriate dissemination of information
What do you need to succeed?
Must-have
- Currently enrolled at a post-secondary institution with an interest in Banking Operations and enhancing the client experience
- Bilingual in French and English required, as you will regularly do business with partners across Canada
- Proven efficient administrative and organizational skills
- Strong MS Excel, Word and Outlook skills
- Experience working in a fast paced, detail oriented operations environment
- Change management experience and ability to adapt quickly in an agile environment
- Proven ability to independently balance priorities and have effective time management skills
Nice-to-have
- Exposure to credit policies and regulations
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Opportunity to develop new skills and knowledge within Risk Operations
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
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