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CUSTOMER SUPPORT PRODUCT SPECIALIST
Escalation Handling: Serve as the primary point of contact for Tier 1 support agents for escalations requiring advanced technical expertise. Analyze and troubleshoot escalated issues promptly and efficiently to provide timely reso...
Company | Usertesting |
---|---|
Address | Remote |
Category | Administrative |
Salary | $58.9K–$74.6K a year |
Job type | Full-time |
Date Posted | a month ago See detail |
Customer Support Product Specialist
Usertesting
Remote
$58.9K–$74.6K a year
Escalation Handling: Serve as the primary point of contact for Tier 1 support agents for escalations requiring advanced technical expertise. Analyze and troubleshoot escalated issues promptly and efficiently to provide timely reso...
a month ago seen See more...
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