Adventure Park Attendant (Seasonal)

Function:

The Adventure Park Attendant is responsible for providing friendly service and assistance to guests participating in the Aerial Park and features. The Adventure Park Attendant is required to coach, assist, and lead guests through various levels of the Aerial Park, while demonstrating proper, safety focused instruction, and an amazing guest experience.

Duties & Responsibilities:

• Provide individuals and groups of all ages with assistance throughout their entire experience by greeting guests, providing rental equipment, directing users through the Aerial Park, providing physical assistance, encouragement, and general guidance as needed.
• Assist, teach, and demonstrate the proper use of the safety equipment, including ensuring the correct fit, and adjustments have been made to the equipment before and during use.
• Ensure the accurate completion of rental/waiver forms.
• Continually improve safety, service and job satisfaction and ensure the ultimate safety of guests and staff.
• Perform pre-use and monthly equipment inspections.
• Adhere to all manufacturer provided procedure and maintenance guidelines and assist with maintenance when needed.
• Perform daily housekeeping of the Aerial Park, features, grounds, chalet, parking lot, etc.
• Maintain cleanliness and organization of work areas and spaces.
• Notify Supervisor of any unsafe conditions, unusual occurrences or irregularities that occur during daily operation, or if work areas need tools, equipment, or any special attention.
• Be aware of promotional and special events, school bookings and corporate and group functions to help direct guests and staff for these events.
• Inspect equipment for damages as it is returned, and report to supervisor.
• Assist in programming, operations and other departments as needed.
• Perform other related duties within the scope of the position as required.

Every employee shall complete and apply designated training and adhere to Occupational Health and Safety legislation. Every employee shall take reasonable care to protect the health and welfare of themselves and other workers and cooperate with the employer in protecting the health and safety of all employees and contractors present on the worksite, as stated in the Occupational Health and Safety Legislation.

Qualifications:

• Demonstrate an outgoing, friendly personality and show a commitment to exceeding guest expectations.
• Ability to reason and react with quick and thoughtful judgment, in a safe and respectful manner.
• Ability to work at heights.
• Excellent communication and interpersonal skills.
• Mature, energetic, dependable, and self-motivated.
• Maintain a personable and positive attitude when dealing with customers.
• Ability to work with minimal supervision or in a team environment.
• Obtain a vulnerable sector check.
• Climbing or guide experience will be considered an asset.
• First Aid will be considered an asset.
• Must have a flexible schedule with the availability to work weekends, evenings, and holidays.
• Class 5 license will be considered an asset.

Working Conditions:

• High customer volume and fast paced environment.
• Working weeknights, weekends, and holidays.
• Working outdoors in varying weather conditions.
• Working at heights.

Physical Requirements:

• Must be able to stand for long periods of time.
• May lift, carry, push, or pull items weighing up to 50 pounds.

We Offer:

• A fun, collaborative, innovative workplace.
• On site initiatives.
• Extensive training, mentorship, and opportunities to advance.