Appliance Service Technician

Work setting

• On-site customer service
• In shop

Responsibilities

Tasks

• Conduct voltage, resistance and other tests using electrical test equipment
• Prepare written estimates of repair costs
• Plan service routes
• Refer to schematic drawings or product manuals to repair parts
• Diagnose faults, using testing devices
• Repair electrical appliances and components
• Replace faulty components
• Advise customers on work performed and condition of equipment
• Use shop equipment and specialized diagnostic and programming apparatus to repair, adjust and reprogram appliances

Credentials

Certificates, licences, memberships, and courses 

• Appliance Repair Trade Certification

Experience and specialization

Equipment and machinery experience

• Large household appliances
• Small appliances

Additional information

Security and safety

• Bondable
• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Valid driver's licence
• Vehicle supplied by employer

Work conditions and physical capabilities

• Physically demanding
• Handling heavy loads
• Standing for extended periods
• Bending, crouching, kneeling

Own tools/equipment

• Steel-toed safety boots

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Organized
• Team player

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Other benefits