Assistant Banquet Manager

We are seeking a full time Assistant Banquet Manager working a variety of days, evenings, and most weekends. Who is the right person? Someone who is outgoing, multi-tasker, organized, personable with exceptional customer service and mentoring/coaching skills. Service and hospitality is your lifeblood.

Key Responsibilities

• Lead the Banquet team in all aspects of the department, actively participate in the servicing of events and ensure CWC safety policies, procedures and service standards are followed
• Inspire progress, innovation and change within all food and beverage areas
• Ensure proper staffing and scheduling of banquets team in accordance to productivity guidelines
• Teach and reinforce service techniques and standards to the team, including product knowledge and training of new hires
• Maintain optimal inventory and control costs
• Assist in:
• · advertising and promotional planning
• · managing fiscal responsibilities
• · product and customer service related issues
• · liaising with front desk staff and sport professionals regarding special events
• Ensure proper maintenance of all related equipment and tools

Knowledge & Skills Required

• Maintain a professional image and attitude at all times
• Ability to maintain and project a fair and positive attitude within a teamwork environment
• Solid understanding of food production and execution; able to be creative and unique in style
• Budget, plan, and manage labour, food, and beverage costs; knowledge of cash handling controls and cash management systems
• 3-5 years experience in a supervisory role including experience in employee matters and training; experience in a private club is an asset
• Sanitation, Proserve, and WHMIS certification
• Intermediate to advanced MS Office skills
• Accreditation in the hospitality field; advanced education and/or hospitality courses

Additional Benefits of Working for the CWC:

• Comprehensive benefit plan including a Group RRSP
• Complimentary onsite parking for Employees
• 'Staff in Action' usage of the Club facilities, which includes Staff Classes and more
• Discounts at The Shop, personal training sessions and professional massage services, right in the Club
• Work with a fun, diversified team who are passionate about customer service and creating a great culture

Important Information

• We welcome applications from all qualified candidates, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.
• We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.
• Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
• The successful candidate in this role will be required to complete a clear vulnerable sector search.
• We thank all interested applicants; however, only those selected for an interview will be contacted.

Job Type: Full-time

Salary: $50,000.00-$54,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Every Weekend
• Holidays
• Morning shift

Supplemental pay types:

• Bonus pay
• Tips

Experience:

• Hospitality: 5 years (required)

Work Location: In person

Application deadline: 2024-02-28