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Job Description
What is the opportunity?
RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Sherbrooke branch. You will fulfil a leadership role by providing operational and administrative support to the Branch Director and to the advisory teams. In addition to managing client account activities and ensuring compliance standards are met, you will also supervise branch staff, liaise with internal departments, provide software and process-related training, and manage the branch facilities and equipment.
What will you do?
- Implement Branch Director's directives and ensure branch is efficiently and effectively managed
- Manage the daily administrative operations of the branch, including the approval of all incoming and outgoing daily transactions
- Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff
- Ensure compliance and internal control requirements are met
- Verify and approve all outgoing assets, cheques, and bank wires
- Verify and action all requests submitted by sales support staff through the internal workflow business application system
- Verify documentation and approve account openings
What do you need to succeed?
Must-have
- Bilingualism (English and French) required, as you will regularly do business with partners across Canada
- Completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook Course (CPH), IIROC-licensed preferred
- Meticulous attention to detail and strong organizational skills
- Ability to work efficiently, multi-task, and maintain professionalism in high-pressure environments
- Knowledge of the firm's operations, policies, and procedures regarding client accounts, including internal controls
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- High level of autonomy
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Inclusion and Equal Opportunity Employment
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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