Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work site environment
- Wet/damp
- Noisy
- Odours
- Hot
Work setting
- Restaurant
- On-site customer service
- Food service establishment
- Coffee shop
- Fine dining establishment
Responsibilities
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Organize and maintain inventory
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Set staff work schedules and monitor staff performance
- Address customers' complaints or concerns
- Prepare food order summaries for chef
- Establish methods to meet work schedules
- Ensure food service and quality control
Supervision
- 3-4 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Physically demanding
- Attention to detail
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player