Responsibilities
- Setting the standard for excellence in the customer experience, from beginning to end for all team members
- Schedule training hours into the schedule each week, tracks, and follow up with team members on their training
- Train, coach and develop team members in partnership with all members of management
- Be a constant presence on the sales floor, leading the sales team by example
- Monitor the store’s sales performance daily utilizing available reports
- Coordinate sales and flyer promotions and activities, ensure accurate pricing, team member training, and ensure team members practice company selling standards
- Oversee and promote sales contests to achieve goals established by the home office.
- Communicate with business partners to resolve store issues, obtain guidance for store performance and best practices
- Support in the recruitment and hiring of qualified applicants to meet the store’s needs
- Assist with scheduling team members and maintaining integrity in all scheduling functions, ensuring schedules and Payroll budgets are compliant with company standards
- Coordinate and participate in department inventories
- Oversee floor moves, preparation of merchandise displays and presentations, exercising judgment and discretion in applying merchandising concepts and guidelines
- Provide guidance to expedite the flow of merchandise from the receiving area to the sales floor
- Monitor the store’s inventory, and sales performance daily utilizing all available reports
- Monitor all areas of possible loss due to theft, shoplifting, free bagging, fraud, and/or carelessness. Use safe work procedures while setting a good example to fellow employees
- Safeguard company assets by properly securing the facility and all areas containing sensitive or highly confidential information
- Follow all Peavey Industries LP safety policies, procedures, and protocols, report any accidents/incidents, near misses, injuries and concerns to a health and safety committee member, and work in a safe manner that does not create hazards to themselves or others.
- Positively communicate and demonstrate the company’s Core Values.
- Included in this list, are any additional tasks as assigned by Supervisor.
- The Assistant Manager supervises and manages a number of team members in the store, as part of the store management team.
- Ability to adjust priorities and manage time wisely in a fast-paced environment
- Ability to maintain records and documentation; attention to detail
- Ability to provide outstanding customer service, lead the sales charge and teach those behaviors
- Ability to recruit, develop and train team members, build relationships, and utilize skills of team members
- Ability to process information/merchandise through computer system
- Ability to maintain a fair, consistent set of standards as they apply to team members
- Ability to communicate in a clear, concise, understandable manner, and listen attentively to others
- Ability to operate all equipment necessary to perform the job
- High School Diploma or equivalent
- Proficiency in office technology (email, spreadsheets, word processing)
- 1-2 years of retail management experience
- Retail environment
- Lifting, up to 40 lbs. and maintaining fitness level to perform all functions as set forth above
- Working around moving equipment and/or operating machinery (i.e. forklifts and vehicles)