Assistant Store Manager

Made by Marcus is looking for experienced leaders to join our team.

Our Assistant Store Managers must have exceptional communication and time management skills, they must be able to work full-time (evenings and weekends required), are familiar with the company, and can successfully lead our team by assuring the Made By Marcus name is held to the standards our customers have come to know and love!

What does being a Made by Marcus Assistant Store Manager take?

• Confidence to provide frequent ongoing training while working the floor and leading by example along side your team.
• The flexibility to adapt to new situations and schedules quickly while guiding your team through them with you.
• Exceptional interpersonal skills that are exercised regularly through daily communication with your team, customers and other leadership staff.
• A strong ability to manage you time wisely and delegate tasks to grow your team's strength and skill.
• An overwhelming love of ice cream
• Most importantly it takes a willingness to learn, grow, and do what must be done. No matter who you are on the Made by Marcus team we all jump in to help out wherever it's needed. You'll often catch Marcus himself scooping ice cream at night with the team or picking up around the neighborhood. We ask all other members of our leadership team share the same willingness to support their our community because that what the Made by Marcus community will do for you too.

As a Made by Marcus Assistant Store Manager what am I responsible for?

• Working on the floor with employees for the majority of your time to best understand daily operations and lead by example.
• Supporting the daily and weekly scheduling of staff as well as involvement in recruiting, training and motivating your employees.
• Planning and facilitating the successful day to day operations of your shop and customer experience by way of scheduling, quality control, ordering and shop cleanliness.
• Always ensuring all health and safety protocols are followed at all times as well as being sure your team understands company policies and guidelines including consequences of not following them.
• Keeping a detail oriented eye, prioritizing and managing your time (and your employees) effectively.
• To keep open communication with the Store Manager by way of providing, listen to and encouraging feedback.
• To get to know your team and encourage personal growth opportunities.

Experience:
- Previous experience in a retail management role is required
- Strong knowledge of sales techniques and customer service principles
- Proven ability to lead and motivate a team
- Excellent time management skills with the ability to prioritize tasks effectively
- Experience in training development is preferred
- Ability to analyze sales data and make informed decisions based on trends
- Demonstrated leadership skills with the ability to inspire others

Please note that only qualified candidates will be contacted for an interview.

Job Type: Full-time

Salary: From $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Discounted or free food
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Tips

Application question(s):

• What does strong leadership look like to you?
• What about you makes you the best candidate for a Assistant Store Manager at Made by Marcus?

Education:

• Secondary School (preferred)

Experience:

• Retail management: 1 year (preferred)

Work Location: In person