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Job Description
Associate-Business Management, US Cash Management
As an Associate - Business Management within USCM COO Office, he/she will apply in-depth analytical and project management skills and experience to lead the planning and delivery of critical initiatives for USCM Business Management.
The right candidate will have strong communication skills, ability to work with a myriad of cross-functional teams, excellent at reporting analytics as well as project planning and delivery and be goal oriented in a fast-moving environment focused on the client experience.
The US Cash Management (USCM) Business is a unique opportunity to build the Cash Management business of the future from the ground up. This is an exciting time to join a start-up function within RBC, built from scratch and anchored in a technical/digital play vs. a traditional play, enabling RBC to compete with new entrants in this space. Great opportunity to join a growing team focused on building the best-in-class Cash Management business.
What will you do?
Lead and manage projects within USCM Business Management with a focus on:
Business Performance Management and Financial Planning
- Partner with USCM Sales/Product/Operations/Risk as well as Functional partners, including Finance and Human resources to provide insights into business performance, costs and exposures leading to recommendations that support management decision-making
- Establish a centralized metrics data management framework to support business performance analysis and tracking
- Build tools, including dashboards, to track and report on key KPIs and KRIs for effective business management
- Coordinate Financial Planning, Measure Plan vs Actual and assist with annual budgeting, forecasting and reporting process
- Support the Office of COO in identifying and analyzing the impact of cross-functional financial decisions across the business and support functions
Project Management Support
- As a business PM, provide project management support for Revenue, Data, Risk/Regulations projects across USCM
- Lead and manage end-to-end delivery for a key USCM deliverable with a clear focus on requirements management, schedule and scope management, issue management, stakeholder communications and reporting
- Work with Product owners and Technology delivery teams for scope prioritization, architecture solutioning, feature preparation and epic readiness, t-shirt sizing and effort estimates and go-live readiness
- Ensure timely and appropriate management reporting and status updates for senior leadership and all stakeholders via Operating Committee / PI forums etc.
- Mitigate risks and escalate issues for resolution in a timely manner
- Change management and setting up appropriate governance and oversight
- Developing subject matter expertise in the area of the Project / Program
What is required to succeed?
Must Have
- Undergraduate degree with 5+ years of project management and data analytics experience in financial services domain, specifically Cash/Treasury Management or Corporate/Transaction Banking
- Advanced understanding of project management frameworks and principles, Agile, waterfall and iterative methodologies, program and project metrics and status reporting
- Expert level of dashboarding experience and strong understanding of data mining techniques and principles
- Keen sense of numbers and strong analytical skills with the ability to multitask and handle high-pressure executive level requests on an ongoing basis
- Experience in financial budgeting, reporting, planning and analysis
- Strategic thinker with demonstrated experience delivering large, cross-enterprise programs and projects
- Strong verbal and written communication skills; good team player & leader
- Ability to work with and manage numerous stakeholders in various areas of the organization
- Ability to work autonomously and deal with ambiguity
- Experienced user of JIRA, Confluence, SharePoint, Tableau, PowerBI
Nice-to-have
- PMP and/or PgMP certification or equivalent-preferred
- Tableau / PowerBI / SQL / Alteryx / Python certifications a plus
- Good understanding of Cash Management / Transaction Banking products and flows
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to building close relationships with clients
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