Position Summary
The Assistant Manager of Food & Beverage plays a pivotal role in both the day to day and long-term success of the Food & Beverage Department. The Assistant Manager enjoys leading a team of Hospitality enthusiasts whose primary goal is the delivery of a fun and exciting experience for our guests. The Assistant Manager plays a key role in the development and execution of strategies designed to grow the business. A positive, can-do attitude with a hands-on approach to service set the tone and lead the way for all team members. The Assistant Manager reports to the Food & Beverage Manager and is considered to be a developing role as part of overall succession planning. The ideal candidate will fit into this role with an eye to the future.
Primary Responsibilities:
- Champion Hospitality and drive this every day.
- Support your colleagues as a team leader.
- Guide the team to success with on-going training, coaching and feedback.
- Develop, execute, and support strategic plans for F&B.
- Ensure health, safety and wellness are a focus by working to prevent accidents.
- Communicate effectively across all departments.
- Solve problems, master guest recovery and anticipate guest needs.
- Completion of departmental inventories.
- Schedule and productivity reporting.
- Complete daily and weekly reports.
- Ensure compliance with all legal, statutory and health and safety regulations.
- Drive Responsible Beverage Service.
- All other duties as required.
Education and Qualifications
- 2 years Food & Beverage experience, preferably in a supervisory role, in a fast-paced environment.
- Post Secondary education in Hospitality Management, or suitable experience an asset.
- Food Safety certificate
- Responsible Beverage Certificate
- POS experience
- Proficiency in MS Office and other Hospitality related software
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- Ability to successfully obtain a Gaming License
Working Environment:
- Casino, restaurant or office environment.
- Standing, walking, constant movement for long periods at a time.
- Exposure to noise and potential conflict.
- Ability to work days, nights, weekends, Holidays on a regular basis.
Other:
- We conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all the applicable regulations and policies.
- Employment is dependent upon application and receipt of a gaming license from the Alcohol and Gaming Division of the Province of Nova Scotia.