Address
Form of work
SalaryOverview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Assist clients/guests with special needs
- Deal with public
- Perform services specific to the establishments in which their occupations are found
- Take, cancel and change room reservations
- Receive and deliver items and messages for guests
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Attend to group arrivals and departures
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide customer service
- Maintain an inventory of vacancies, reservations and room assignments
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
- Team player
- Client focus
- Flexibility
- Initiative
- Dependability
- Organized
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Other benefits
- Parking available
