Attractions Operator

Attractions Operator

Niagara Parks is currently recruiting for Attractions Operators to join our team for the 2024 season. This position compensates at a rate of $17.52/hr for Seasonal Bargaining Unit and Part-Time employees. Students will be compensated in accordance with Ontario Minimum Wage Legislation.

ADDITIONAL BENEFITS

• 4% vacation pay;
• Passes to Niagara Parks attractions to share with family and friends;
• Free entry into all Niagara Parks attractions;
• Access to the Attractions Ontario Reciprocal Program;
• Free transportation on the Niagara Parks WEGO Bus Green Line and Falls Incline Railway;
• Free uniforms and parking;
• Flexible work schedules with the ability to work up to 40 hours a week;
• Employee discounts to Niagara Parks retail stores, culinary experiences, and golf experiences.
• Additional $1.43/hr for each hour worked in lieu of benefits (seasonal bargaining unit only);
• Eligible to enroll the company defined benefit pension plan.

QUALIFICATIONS

• Completion of Secondary School diploma or equivalent knowledge and experience.
• Record keeping skills, ability to carry out manual tasks, communication and interpersonal skills and customer service skills.
• The individual must be willing and able to complete the following: Minimum of eight (8) hours practical training experience as an incline Ambassador. Sixteen (16) hours of lower operator training and. Forty (40) hours of upper operator training
• The individual must also pass the Ambassador, lower operator’s, and upper operator’s, Operator written annual examination. Required to obtain and/or renew Niagara Parks Guide License each year (online or in-house training).
• Previous cashier and customer service experience.

DUTIES & RESPONSIBILITIES

• Operates the Incline Railway in a safe and efficient manner.
• Tests all safety devices to ensure they are operating correctly e.g. for emergency stop.
• Communicates operational / equipment issues with the Manager.
• Welcomes and instructs guests on passenger safety on established requirements.
• Maintains communication while operating the incline with other operators and staff.
• Visually inspects area to ensure safe operation of incline (e.g. area free of obstructions).
• Monitors flow of visitor traffic and assists visitors as required (e.g., wheelchairs and strollers).
• Visually inspects tracks to ensure they are free of obstructions.
• Welcomes, instructs, and controls the passengers using the P.A. system.
• Maintains communication with the Upper Level using the intercom system.
• Watches the cars in-route and is prepared to stop cars, if necessary.
• Ensures prompt and efficient customer service that meets NPC standards.
• Monitors staff activities to ensure all Incline Rules are understood, implemented, and followed.
• Ensures all Car Loaders are in view and standing within the safety area, away from cars as they enter the pit.
• Assists Car Loaders, as needed.
• Monitors flow of visitor traffic and assists visitors as required (e.g. wheelchairs and strollers).

In addition to the lower operator responsibilities the upper operator is required to;

• Test all electrical panels to ensure they are operating correctly.
• Upper operator is responsible for the operation of the incline e.g controlling the speed, lubing the tracks, AC, and lights on the incline.
• Ensures that both levels are loading no more than 30-35 (3200kg) passengers.
• Performs a visual circle check inside the engine room.
• Circle check/visually inspect underneath carriers. Identify and report any issues.
• Perform a complete visual inspection of the incline and surrounding area.
• Identify a lockout procedure.
• Call the office, mechanic, and supervisor for any issues such as temporary closures, possible evacuation, lightning, and/or technical difficulties with the Incline.
• Fills out all forms, government daily logs, and documents all rescue operations.
• Must have the ability to carry thirty (30) pound propane tanks with two hands safely downstairs, and the ability to carry (30) thirty-pound batteries with one hand down the stairs.
• Maintains cleanliness of immediate work area.
• Provides quality customer service that meets NPC standards.
• Promotes a positive image of the Niagara Parks Commission.
• Provides guests with information regarding all Niagara Parks Attractions.
• Maintains platform during winter.
• As assigned.

The applications for the Attractions Operator positions will be ongoing, however, applications will be reviewed and considered as they are received.

The personal information in your candidate profile is collected under the authority of the Niagara Parks Act, R.S.O. 1990, C.N.3, s.4(l) and in accordance with the Freedom of Information and Protection of Privacy Act. It will be used to assess your qualifications for the job postings to which you apply. If successful, your information will also be used for the creation of your employee profile under the authority of the Employment Standards Act, 2000, c.41, s.15(1). We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Niagara Parks will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability – related accommodations, please inform the Human Resources (HR) staff. We thank all applicants for their interest, however only those selected for an interview will be contacted. If you require additional information regarding the collection and use of the personal information in your candidate profile, or would like to request an alternate format, please contact Niagara Parks at 905.295.4377 ext. 3601 or by e-mail at employment@niagaraparks.com.

Job Type: Seasonal

Salary: $17.52 per hour

Benefits:

• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person

Application deadline: 2024-05-31