Company

Lubecore International Inc.See more

addressAddressOttawa, ON
type Form of workPermanent | Full-time
salary Salary$51.6K–$65.3K a year
CategoryFacilities

Job description

The Customer Service Technician (CST) is a core member of the Lubecore Team. Individuals fulfilling this role will be based out of our Head Office in Campbellville, Ontario. The CST reports to the Customer Service Manager and is responsible for helping Lubecore accomplish installation and service targets.

The CST will help grow the Lubecore group of companies, by ensuring Automated Lubrication Systems are installed and serviced in a timely and professional manner.

Accountabilities

· Product installations and service work at assigned locations, including customer locations

· Warranty and customer service calls meeting our Minimum Customer Service Standards

· Inspect equipment and provide technical support for sales in quoting special projects

· Submit accurate and complete paperwork on time, including feedback from installations

· Training of customers as necessary while at installation locations

· Maintain a clean and safe working environment at customers' locations

· Maintenance of service vehicle inventory levels, submit parts orders to orders@lubecore.com

· Maintenance of installation tools

Job Requirements

· Previous mechanical experience – Automotive, Truck/Coach, Heavy Equipment preferred

· Proficient working with hands

· Able to work outdoors in a diverse climate

· Basic hand tool knowledge

· Integrity, resourceful, passionate, caring, and curious

· Ability to lift 50 pounds and stand for extended periods

· Ability to climb underneath equipment and work on a creeper, ability to climb on equipment

· Excellent attention to detail and organizational skills

· Able to work as a member of a team or individually.

· Strong communication (verbal and written English) and teamwork skills

· Valid drivers license

Lubecore International is dedicated to providing a barrier-free environment for all stakeholders, including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations.

Job Types: Full-time, Permanent

Benefits:

  • Company car
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Overtime pay

Application question(s):

  • Do you have an updated driver history/abstract?

Licence/Certification:

  • Class G Licence (required)

Willingness to travel:

  • 100% (required)

Work Location: On the road

Refer code: 2208338. Lubecore International Inc. - The previous day - 2024-04-07 04:05

Lubecore International Inc.

Ottawa, ON

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