AddressHours37.5Workplace ModelHybridPay Details
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.
Department OverviewTD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home, and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
AVPs promote adherence to TDBG's vision and purpose to be the better bank, and enrich the lives of customers, communities, and colleagues. As part of the general management of their function, AVPs are accountable to deliver against TD's five shared commitments:
Think like a customer; provide legendary experiences and trusted advice
Act like an owner; lead with integrity to drive business results and contribute to communities
Execute with speed and impact; only take risks we can understand and manage
Innovate with purpose; simplify the way we work
Develop our colleagues; embrace diversity and respect one another
- Lead and oversees a function that creates superior analytical tools for insights and foresight capabilities
- Drive insights to generate significant business opportunities for the various internal stakeholders
- Develop deep dive and complex analyses to proactively understand emerging trends and make strategic decisions
- Develop annual revenue plan and Medium-Term Outlook for the different lines of business
- Produce recurrent KPI reports – quotes, closing, retention, sales, gross written premiums, claim count, severity, …, to monitor business results
- Develop Operational targets for some stakeholders
- Support the NEW Journeys
- Responsible for regulatory reporting to the various statistical agencies, industry associations and governments.
- Develop ad-hoc and manual prototype reports and analyses for all lines of business
Collaborating and Influencing
- Highly effective communicator who engages colleagues, business partners, external stakeholders, and employees.
- Proficient presentation and facilitation skills along with excellent interpersonal and leadership skills to facilitate working with senior management at all levels.
- Validated ability to successfully lead in a matrix organization.
- Established relationship-building skills, with a remarkable ability to make things happen using positive influence.
- Skillful communication (written and verbal), negotiation and partnership skills to balance partner input but remain objective to reach the right outcome – ability to stay resilient in high-pressure situations.
- Systematically builds support at multiple levels and across groups and continuously looks to develop ongoing partnerships with key stakeholders.
Leading People
- People leadership is key in this function – both the ability to effectively work in teams across the bank/insurance with multiple stakeholders and to influence and align others.
- Communicates long-term direction and works closely with the team on how to reach it.
- Identifies ways to measure and hold people accountable for results, providing clarity, and outlining, in advance, the ramifications of not achieving stated goals.
- Delegates strategic objectives to the team with clear and explicit intent; knows the precise level of challenge and how individual team members will handle it.
- Sets up forums or practices to reinforce independent and open communication among team members.
Commercial Orientation
- Sets benchmarks independent of and beyond organizational best practices, based on a defined understanding of what is possible.
- Identifies ways to transform the business; championing investment or changes to drive higher-order performance relative to the market.
- P/L and growth focus
- Deep General Insurance knowledge
- Bachelor's degree in mathematics, statistics, actuarial science or equivalent
- Strategic leadership
- Ability to influence and align
- Ability to effectively work with multiple internal and external stakeholders
- Negotiation skills
- Strong communication skills
- Executive presence
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!
